Does not always work with the first attempt Otherwise great.
Developer reply
Does not always work with the first attempt Otherwise great.
Developer reply
Thanks for the four stars. That first attempt should be enough, so the misses are worth a look — they usually come from weak cellular signal at the gate unit or on your phone. Send your phone number and the device serial number to info@pal-es.com, or call +972-9-792-0667, and we'll check the unit from our side.
很适合刚到澳洲、还在摸索生活的人。
Find it useful every day...
Developer reply
Daily use is the real measure — an app that proves itself at the gate every single day is exactly what we set out to build. Thank you for the five stars, and we're here should you ever need assistance.
too slow
Developer reply
Waiting at a barrier makes every second feel long, so we understand the frustration. Slow openings usually trace back to weak cellular signal at the gate unit or on your phone. Send your phone number and the device serial number to info@pal-es.com, or call +972-9-792-0667, and we'll check the unit from our side.
There's no option to set two bluetooth devices to auto open the gate
Developer reply
Thanks for raising this — if you switch between two cars, being limited to one paired Bluetooth device is a genuine inconvenience. Automatic opening currently supports a single device, and we've passed your request on to our product team. In the meantime we're glad to look at your setup: info@pal-es.com or +972-9-792-0667.
easy to use
Developer reply
Ease of use is the bar we set for ourselves — opening a gate shouldn't take more than a glance at the screen. Thank you for the five stars, and our team is available whenever you need something.
Does not reliably open the gate.
Developer reply
Reliability is the one thing a gate app must get right, so we're sorry it's falling short. Patchy openings usually trace back to weak cellular signal at the gate unit or on your phone, sometimes the Bluetooth link. Send your phone number and the device serial number to info@pal-es.com, or call +972-9-792-0667, and we'll check it.
deadly widget
Developer reply
Taking "deadly" as high praise — thank you. The widget exists so the gate opens straight from the home screen, without opening the app at all, so it's good to know it earns its place there. Five stars appreciated, and we're available if you ever need anything.
awesome
Developer reply
"Awesome" in one word is a rating we'll happily take. Thank you — it tells us the gate is opening as it should, with nothing getting in your way. Should you ever need assistance, our team is available.
Very very helpful and convenient
Developer reply
Helpful and convenient is a good combination to hear — the app is meant to stay out of the way and just get the gate open. Thank you for the five stars, and we're around if anything ever needs attention.
From 201 saved reviews since 9 Jun 2019, all countries.
Share of the 83 negative reviews that mention it
“Using the app I rarely have any problems other than the occasional freeze up but if I try to use the widget it's always an issue.”
“App is very hard to control.”
“Latest version seem to improve screen loading time.”
“Says that no org is associated with my account, but when I go through the setup, it says it's already associated with the user.”
“It is in use for a building fitness room, and it requires celular network despite all the users are near the door.”
“It says there's a new update but there's not, and now I can't verify my number cause it keeps saying to update.”
Share of the 84 positive reviews that mention it
“Other than that simple and useful”
“Love this app!”
“Will you make a version that will run on smart watches?”
A drop after an update usually means the update broke something.