Great jewelry. I have been buying from them since 2014
Developer reply
Dear Sunia Mukherjee, Thank you so much for your review :) We are glad that you are happy with your purchase :)
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Great jewelry. I have been buying from them since 2014
Developer reply
Dear Sunia Mukherjee, Thank you so much for your review :) We are glad that you are happy with your purchase :)
Thank you 😊
Developer reply
Dear Amy Ray, Thank you for loving our designs :)
very bad customer experience, staff are misleading customer, lotne ko Raitha gai sab
1 people found this helpful
Developer reply
Dear Rahul Kumar Rai, we sincerely regret the inconvenience caused. Kindly let us know which store you visited and the concern that you faced so that we can look into the matter and resolve it for you. Please share your contact details with us on +18004190066/ / WhatsApp us at 8655808321.
Worst app. You should fire your developer. Log out happens every single minute. Can't even keep 2nd jewellery into the wish list as it logs out by the time.
1 people found this helpful
Developer reply
Dear Hemant Shukla, we are sorry that you faced an issue. Could you please share your contact details with us on +18004190066/ / WhatsApp us at 8655808321 so that we can get in touch with you and resolve the issue.
WORST EXPERIENCE-NOT RECOMMENDED ATALL. didn't receive my refund of the remaining amount from my order even after 30 days and am still waiting for my refund. Even there's no escalation point to escalate customer care as there is no solution received from customer care as well they just simply say we are checking and we will provide you further ARN number but no-one reached me with solution yet. BS USING OUR CASH b CAREFUL. As per their policy refund should reflect in account within 7 days.
2 people found this helpful
Developer reply
Dear Hafsa Firdos, we are sorry that the refund was delayed due to a technical issue with the payment gateway. However, we have initiated the refund from our end, and we hope you have received it. You may call us back at +18004190066 / WhatsApp us at 8655808321 for any concerns.
The sales person's Behaviour is very cool and good, due to there experence i am able to select a great Diamond. I have a praise to the Sales Person of the store for there Good experence of handling the customer. But i have a complaint To the Bluestone Delivery system and the top level management for missing the delivery dates multiple times.
Developer reply
Dear Rokkam Krishna, please accept our sincere apology. We are very sorry to know about your experience with us. We see that the order was delivered successfully, and we apologise for the delay in delivery. We shall certainly look into the feedback and ensure that such delays are not repeated.
it's the worst service provider after sale. I ordered a ring, it came to the nearest store nearby in 2 weeks. I inspected it and wanted to get it delivered to a friend. now after paying all the money, they withheld the ring at the store, cancelled the first order, created a new order and did not ship the ring to the address. every day they are saying they will ship by evening. had talked to the customer support named Jean alma. she said order can be cancelled by the store only. don't trust onlin
3 people found this helpful
Developer reply
Dear Aman Gupta,Please accept our sincere apology. We are very sorry to know about your experience with us. We see that our store team is in touch with you and we promise to get this resolved quickly.
omg so many negative reviews.. I thought of buying my engagement ring from them ..lol ..not now
2 people found this helpful
Developer reply
Dear it's me suneo,We totally understand your concern.Reviews can definitely influence such an important decision.That saidpeople are often more likely to share their experienceswhen they've had a negative experienceWe're grateful to have many happy,repeat customers who continue to trust us for their specialoccasions.Kindly reconsider your decision
Pathetic app and service.
Developer reply
Dear Bhaskar Bateja, we regret the inconvenience caused. We are sorry that the Order delivery was delayed. We were unable to connect on the registered number; hence, we have connected with the recipient at the number provided and shared the details on 25.07.2026. We are trying our best to get the same delivered at the earliest.
very bad experience. unable to add to wishlist after registration and login it's asking for n no of times for login again and again bad quality of app application
3 people found this helpful
Developer reply
Dear Priya Devara, please accept our sincere apologies. Please let us know your contact details and a good time to call you, or you may call us back at +18004190066 / WhatsApp us at 8655808321, and our team will help you with the concern raised.
From 233 saved reviews since 3 Oct 2018, all countries.
Share of the 140 negative reviews that mention it
“In 2022 I purchased some item.”
“Can't your developers make a simple login/register screen??”
“I paid gold scheme ..this is my biggest ever mistake so far.The design team won't take any customisation order (they use this word for name sake) .whatever d…”
“It was working fine before a month or so, but in the recent weeks it cannot identify wifi.”
“Big time eye wash n cheating.”
“I don't want to share my contact list with the company and misuse it for advertisement.”
Share of the 84 positive reviews that mention it
“Very beautiful and unique designs in each category.”
“Need to think twice before placing the order.”
A drop after an update usually means the update broke something.