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Remotely view a customer’s or employee’s screen and control their computer.
With the BeyondTrust Android Rep Console, IT support technicians can remotely support desktops, laptops, or servers, allowing them to: • Initiate a remote support session from an Android device without requiring pre-installed software. • View a customer’s or employee’s screen and control their mouse and keyboard. • Work on multiple sessions simultaneously. • Chat with end-users and other reps within a session. • Invite other reps into a session to collaborate and resolve issues. Note: The BeyondTrust Android Rep Console works with existing BeyondTrust Remote Support installations, version 15.2.1 or above, that have trusted CA-signed certificates.
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