★★★★★Bob Pv2.2.21-6221409e20 Sept 2026
works on my galaxy phone but no longer on my kindle fire 11. Tells me "this is not a bomgar box" er
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CompareOpen in Google Playworks on my galaxy phone but no longer on my kindle fire 11. Tells me "this is not a bomgar box" er
New update will not work on Android phone. Says the hostname provided is not a Bomgar box. Worked yesterday....
Developer reply
Hi, we apologize for the issue you are having! Could you send details of what you are experiencing to our customer support at +18666523177 or https://beyondtrust.com/myportal?
Not sure if its a Duo or android issue, but multiple logins with no jump items on list. Minimum 3 times i need to force stop app b4 login happens.
2 people found this helpful
There's about a 6% chance that your endless problems with m3t machines can be solved using this app, a 44% chance you'll need to get to your computer since this app on phones almost never responds to commands like F10, that SHOULD bring up login screens but never do, and a 50% chance you're making a trip in the middle of the night because that's when these machines fail, every single night between 10p-2a, no days off. You'll never sleep again. Quit and get a real, decent job. Live better
4 people found this helpful
Will not authenticate SAML even in a Work Profile. App's internal webview/browser cannot detect that the device is Intune enrolled, so it can never complete the authentication process to sign in.
Pretty impressed, not sure what the fuss is about, any phone based app that's used to access desktops remotely is going to have some quirks.
Won't connect any longer.
Does not work anymore. It's been like this for months. Please fix this issue.
Both IOS and Android versions are not functional right now in any way. Only desktop. No eta given by BeyondTrust.
Keeps saying " Connection ended while authenticating". Please fix!
From 102 saved reviews since 12 Jan 2012, all countries.
Share of the 38 negative reviews that mention it
“Crashes when you try to connect through jump client.”
“There's about a 6% chance that your endless problems with m3t machines can be solved using this app, a 44% chance you'll need to get to your computer since t…”
“Every time I get a connection timeout despite no other login issues on other platforms.”
“There is an issue with the single click on the mobile app for all of our users, they are reporting to me that they are facing problems with the single click …”
“We can no longer connect to our bomgar after update.”
“Tried many different android devices, can get to work everything but the play button to see a client's screen.”
Share of the 54 positive reviews that mention it
“Works brilliantly..Can the colour of the mouse pointer be changed to black..”
“Love it.”
“Typing in a password is a challenge to say the least.”
“Simple, fast and convenient!”
A drop after an update usually means the update broke something.