risqilay
Developer reply
Hello and thank you for the 5-star rating, we really appreciate the support. Happy driving!
risqilay
Developer reply
Hello and thank you for the 5-star rating, we really appreciate the support. Happy driving!
RUBBISH! Latest update has moved my minimum percentage charge down to 20% and won't let me move it back. What a crock of... Don't you realise some users have small sized batteries and 20% is naff all miles
3 people found this helpful
Developer reply
Hi Phil , we’re really sorry to hear about your experience with the OvoCharge app and thank you sharing your feedback. Our team is always working to improve the app, and your comments help us do better. Please reach out to us at chargeanytime@ovo.com or give us a call on 0330 175 9678 so we can look into this further and help find a resolution.
yet another stupid app to charge my car. its one of anout 20 identical apps. I only use when i get emailed later that all the credit I have will be stolen as I haven't logged in recently. you are too expensive so I only use you when I am desperate. if I could avoid downloading more charger apps I would
Developer reply
Hello, we are sorry to hear that. Our pricing is based on the agreement we have with the providers, but we allow our users to take advantage of the monthly Boost, which offers 10% off the standard rates in the app.
amazing
Developer reply
Thanks for taking out time to rate us. It really helps us to keep going and delivering the best :)
need to add more chargers
Developer reply
Hello, thank you for your suggestions. We are constantly working on adding more providers to our app.
fantastic app no to use adds cud be slightly moved in my opinion
1 people found this helpful
Developer reply
Hello, with every new app version we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further.
easy and convenient to use
Developer reply
Thanks for your feedback! We are continuously working on adding more features to our app to make your experience better.
takes a bit of working out how to charge but ask ai and hey press to
Developer reply
Thank you for providing your feedback. Please reach out to us at ovocharge@ovo.com, if you have other suggestions.
Why does every charging point in the UK have its own terrible app that doesn't work.
Developer reply
OVO Charge app allows you to have access to many different chargers around. If you're experiencing any specific issue, please send us a note at ovocharge@ovo.com so that we can follow up.
finding the charging page is not very intuitive. confusing data displayed for public and home charging
Developer reply
We are really sorry for the trouble and we appreciate you bringing this issue to our attention. We will look into this further!
From 178 saved reviews since 9 Mar 2021, all countries.
Share of the 127 negative reviews that mention it
“I tried three different chargers - first two stuck at "connecting to vehicle", the third wasn't even listed in the app, despite being free and available irl.”
“Was also shocked to see they had automatically taken money from my account the other week, especially as I can't ever seem to get the thing to work.”
“Was also shocked to see they had automatically taken money from my account the other week, especially as I can't ever seem to get the thing to work.”
“Limited control as it only has a ready by time...which didn't work..”
“It can see the battery levels of my csr.”
“Tried to use this about a half dozen times, majority of them it's just sat waiting to connect, then you can't unlock it, I've only had one connection with no…”
Share of the 39 positive reviews that mention it
“Well, for me this made rapid charging about as simple as it possible could be.”
“It just works and the smart charge anytime feature hasnt let us down.”
“My only issue is I can see coupons added since as free first charge, 3 charges free, whatever they are still active or have expired.”
A drop after an update usually means the update broke something.