★★★★★Karen Lopesv60.031 Oct 2026
excellent app. easy to browse through
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CompareOpen in Google Playexcellent app. easy to browse through
I can't open the app,its stuck on one slide asking to alow access to notifications!What a big disappointment as everythin is on the card
terrible, every time i try to order logged in on the app it says 'basket unavailable' with a sad emoji. I contact customer servicevand they dont listen, tell you something else after you explain all! I uninstall etc. no luck. I clean cookies etc. I try order logged in on the comouter , same issue. i end up ordering as 'guest' on my computer, thus losing out on points. I contact customer service, explain the problem AGAIN and give them my order number and ask them to add the points I lost, No!
Having issues getting into the app. A screen comes to let me know to allow permissions for notifications. Everything is allowed and the screen is still there. There is no way exist or move it or anything. Can't access my app right now update, 30/10/26 still have the same issues with zero help from boots
I really enjoy this app its really easy to navigate
I have tried to open this app four times but it does not work. even the assistant in shop couldn't get it to work. what is the problem?
love Boots, my daugter loves Boots. Wonderful shop that offers everything for beauty, skin care, health and more
I lost my advantage points because I switched my phone and my digital card is not there anymire.
very good value with boots advantage card, good offers in store and online.
great app.
From 234 saved reviews since 9 Jul 2019, all countries.
Share of the 79 negative reviews that mention it
“Constantly crashing.”
“Very poor app!It looks like a shrunk version of the site, you need to be going back and forward many times as there is close to none access to my account/set…”
“It charged me for a transaction that never went through and I had to wait over a week for the funds to go back into my account.”
“The app is slow to load pages.”
“Very annoying :-( but there's no such a problems when you shopping with boots online not through the app, but only as a guest, if you log in you losing PayPa…”
“Honestly, I'm only keeping the app to swipe the loyalty card instead of carrying it in my wallet.”
Share of the 143 positive reviews that mention it
“Easy to use, replaces physical card so that my wallet is less bulky.”
“Love this app.”
“I regularly make use of their on- going buy two get third free offer on their wide range of vitamins.”
“easy and stress free”
A drop after an update usually means the update broke something.