impossible to top up ... UI is DUH
impossible to top up ... UI is DUH
not user friendly for claiming vouchers. Vouchers also no claimable
Developer reply
Hi, we’re sorry to hear about your experience with claiming vouchers and understand your frustration. Please be assured that we have taken note of your feedback for review and improvement. Please drop us an email at members@breadtalk.com or contact us at +65 6602 8113 to assist you further.
super horrible. the app logged me out. and does not recognise my password. when I reset the password, the app just keep crushing. even when I installed, same problem. So my account is now lost, and I cant pay with app while all my credits are locked.. and there is an update rolled out. I click on the button, it send me to the Google app store.. and there is NO UPDATE available... update: I send feedback in July. The app JUST send me their reply in Oct. if this is how long they take to rectify.
2 people found this helpful
Developer reply
Hi, we’re sorry to hear about your experience. We have taken note of your feedback for review and improvement. In the meantime, you may try reinstalling the app. Please be assured that your account information remain secure with us. If you are still facing any issues, please drop us an email at members@breadtalk.com or contact us at +65 6602 8113.
BreadTalk Rewards offers limited value despite the $5.99 subscription fee. Instead of receiving direct discounts at Food Republic, members must top up an e-wallet to enjoy the privileges, while the other vouchers are relatively unattractive. The savings do not justify the membership cost, and cancellation on the renewal date—after the fee has already been deducted—does not result in a refund, even when the benefits remain unused. Overall, the scheme feels unfair and not worth joining.
1 people found this helpful
Developer reply
Hi, thank you for your feedback. We’re sorry to hear that the membership benefits have not met your expectations and appreciate you sharing your perspective. Your feedback is valuable to us as we continue to review and improve our rewards program. Thank you for giving us the opportunity to hear your concerns.
Ease of use and convenient to top up and view transactions.
Developer reply
Hi, thank you for your kind review! We’re delighted to hear that you’re enjoying the ease of using the app. Thank you for your support as we continue working to improve your experience!
best deal and experience.
Developer reply
Hi, thank you for your kind review! We’re delighted to hear that you’re enjoying the exclusive deals offered through the program. Thank you for your support as we continue working to improve your experience!
Apps is easy to use & comes with many promotions/package deals.
Developer reply
Hi, thank you for your kind review! We’re delighted to hear that you’re enjoying the ease of using the app and the exclusive promotions. Thank you for your support as we continue working to improve your experience!
Nice experience easy to use
Developer reply
Hi, thank you for your kind review! We’re delighted to hear that you’re enjoying the ease of using the app. Thank you for your support as we continue working to improve your experience!
This app is great. U can keep track of the various promos, your vouchers and credits. Overall it's clear and simple to use.
Developer reply
Hi, thank you for your kind review! We’re delighted to hear that you’re enjoying the ease of using the app. Thank you for your support as we continue working to improve your experience!
Have been a member for years of using this app to patronize its F&B outlets. One of the best rewards loyalty program around, giving many rewards venues and great promos with loyalty perks and privileges to the members for using the app to top up credits and pay for the foods.
Developer reply
Hi, thank you for your kind review! We’re delighted to hear that you’re enjoying the rewards and privileges offered through the program. Thank you for your support as we continue working to improve your experience!
From 172 saved reviews since 16 Nov 2018, all countries.
Share of the 92 negative reviews that mention it
“Not so much about the apps, i went to the toast box store and tried to use the apps to make payment, to mu surprise, my wallet is left with zero value, and t…”
“It was recently when I want to use the app, it prompted me to login.”
“I manage to get my phone number in and an OTP sent to me, but receiving the OTP via SMS somehow causes the entire app to crash.”
“Tried to sign up for an account, and tapping on a text field causes my keyboard to flash up and down repeatedly, making it next to impossible to type anything.”
“I feel so cheated and I strongly don't recommend this app.”
“There is a time lag.”
Share of the 76 positive reviews that mention it
“Redemption of the coffee or bread vouchers was easy to use.”
“BreadTalk is best for casual, everyday bread lovers who enjoy both traditional Asian-style buns and modern artisan loaves.”
A drop after an update usually means the update broke something.