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Breezeworks is that small American company we all dream of, not some big corporation that doesn't have time for you. If you have an issue or a suggestion, call them right up, Becky answers when she can or calls you right back. ive been working with them since 2017 and they have been amazing! Recently, I called and had a few suggestions and like 3 days later they made it happen!!! Try that with a big corporation company!
1 people found this helpful
charged my card in the middle of the night 10 times for $31 10x I have never used this app before
Developer reply
This doesn't seem right. I don’t think you are in our system. You may be contacting the wrong company. We want to take a closer look at this for you. Please send a note to support@breezeworks.com so we can connect.
Overpriced for what it is. I wouldn't waste your money with this clown show of a Service. Customer support isn't worth anything here and you're paying out almost double what the competitors charge when you actually grow your business. If you have no employees it's not that bad. 10/10 DO NOT USE THIS SERVICE THERE ARE A LOT BETTER ONES OUT THERE
Developer reply
I'm so sorry to hear that you are unhappy with your experience with our software. We're always looking to improve your experience. Any specific incident we can look into for you? Let us know by reaching out to support@breezeworks.com.
Simplistic at best. Started out as a good FS management software, but developers have given up development. It appears they are satisfied with collecting existing user payments instead of feature development. Many bugs are years old and many are easy fixes. There are many alternatives at about same price point with significantly better design and features. This was a get rich quick scheme and not a software that'll grow with ur business.
3 people found this helpful
Developer reply
Hi! I'm so sorry you've become unhappy with our software. Please know we haven't given up on development. Make sure you update your app. This is not a scheme but a small business and a labor of love. We are eager to fix any bugs you're experiencing, please contact us at support@breezeworks.com.
Breezeworks kind of sucks. Most recently, I can't open estimates from my phone, which causes problems when I don't have a computer around. I've been with Breezeworks for about a year now and can't wait to find another platform to assist my business better (this includes customer support).
1 people found this helpful
Developer reply
Oh no! We sincerely apologize for the troubles you've had with the app. This issue is now resolved. I see you've already updated your app. If you're still having trouble, we'd be happy to take a look into this for you, please contact us at support@breezeworks.com. Thank you.
Missing Functionality: Recent user, like it, don't love it. here's why: There needs to be an easier way to export/sync Customers to my phone instead of solely through the Web App, which must be converted to a CSV file then transferred to phone.. Not at all what I expect for a paid monthly service! Does not peovide the option to choose which app to open when making a phone call or sending a text message from the app. I use Google Voice but it defaults to my system app.
It sucks , keeps kicking me out have sent lots of feedback to company and no answer.
Sucks
Developer reply
Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. If there is anything specific we can look into, please contact us at support@breezeworks.com.
I've used this for years and thought it was a great app for a long time but it seems that developers are no longer interested in addressing issues and releasing updates. The app does the job but there are a TON of common sense issues that have never been fixed. Most of these dumb issues would literally take 10 seconds of coding to fix. After years of use when they don't bother to fix basic 101 coding flaws you start to lose faith in leaving them in charge of keep track of business. Frustrating!!
7 people found this helpful
Will not load on my Android phone. Can not find any info on fixing.
Developer reply
We apologize for the inconvenience. Can you be more specific please so that we can identify the issue? Don't hesitate to reach out to us at support@breezeworks.com.
From 59 saved reviews since 31 Dec 2014, all countries.
Share of the 16 negative reviews that mention it
“and plus is expensive”
“Many bugs are years old and many are easy fixes.”
“Crashes every time I try to log in it crashes.”
Share of the 36 positive reviews that mention it
“I really enjoy the app for scheduling with my employees , leaving notes and showing driving routes, and pics of the homes...I also like to know where they ar…”
“We provide weekly Lawn Maintenance Free Estimate”
“Beautiful.”
“Great app I use it every day for my Maintenance service It is extremely helpful and simple to use!”