Captain

Need easier way to pick a vehicle type. I had to refuse a ride home because I assumed the setup stayed the same for a return trip. Iam severely disabled and unable to get a van.

Many appointments were made less stressful due to the courtesy given by these drivers.

works well enough but if I order for a cab for my father at a different address . I need a second notification number to be added to the app so the actual customer is being notified upon arrival.

My payments never process when prebooking. Then the booking looks like it has gone through but I need to present payment at pickup, but then the reservation disappears later. If I didn't know to check I would have no reservation at all.

Good app for Android phone.

Good

Made double payment in the cab, was still charged in the app. Called to get it refunded, the first time at 10AM response was "The accounts team isn't in yet". Second time at 11AM "They still aren't in yet" Third time at 3:30PM "Oh, you're late they left you should have called exactly at 12PM" like it's my mistake that you double charged me. Only after threatening to raise a chargeback, the same person who couldn't help me was magically able to find a refund button and reverse my charges.

1 people found this helpful

We in Saskatoon have -40'c weather sometimes. Only captain taxi is the savior for us helping commute when we go for grocery shopping.

It works as intended

They suck..cabbie tried to steal my phone got it back..but not my Sim card..cheap bastard