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CompareOpen in Google Play
no audio couldn't use speaker.
Developer reply
Hi there, We're sorry that you've been having audio problems with the app! We apologize for any hardship this has caused. Please reach out to support@captionmate.com so our team can help troubleshoot your setup. We appreciate your feedback, and we hope that we can help resolve the issue soon.
Great captions phone app 👍
Developer reply
Hi there, Thank you so much for your kind words! We're thrilled to hear you're enjoying CaptionMate. If you ever need assistance, feel free to reach out to our support team at support@captionmate.com. Your feedback means a lot to us! 😊
easy set up in 5 minutes. made 1 call to Doctor so far.
Developer reply
Hi there, Thank you for your feedback! We're thrilled to hear that you found the setup easy and that you were able to make a call to your doctor. If you ever need assistance, our support team is always here to help at support@captionmate.com. 😊 Feel free to reach out anytime. Have a wonderful weekend!
I've had CaptionMate for a few years and like everything else now, the service has gone downhill. I'm considering switching to a different caption service. You get what you pay for.
Developer reply
Hi there, We're sorry that you haven't been having a good experience with the app. We're more than happy to look into the issue and help with troubleshooting. Please reach out to support@captionmate.com so our team can assist you further. We're always looking to improve, so I hope we get the opportunity to address the issue with you!
terrible closed captions didn't spell right and loud speaker doesn't work
Developer reply
Hi there, We're sorry you didn't have a good experience with CaptionMate! We would love the opportunity to troubleshoot with you and try to resolve these issues. If you're interested, please reach out to support@captionmate.com with more details so we can assist you. We're always looking to improve and appreciate your feedback.
awesome!
Developer reply
Hi there, Thank you so much for your nice feedback! We're thrilled that you're enjoying CaptionMate. If you ever need assistance, our support team is always here to help at support@captionmate.com. Thank you :)
not interested
Developer reply
Hi there, Thank you for leaving a review! We appreciate your feedback. We're sorry to that CaptionMate isn't a good fit for your needs. If you have any specific concerns or feedback on your experience with the app, please reach out to support@captionmate.com. We're happy to help however we can.
good
Developer reply
Hi there, Thank you for your positive feedback! We're thrilled to know you're enjoying CaptionMate. If you ever need assistance, our support team is always here to help at support@captionmate.com. Thank you :)
very good
Developer reply
Hi there, Thank you for your positive feedback! We're thrilled to know you're enjoying the app. If you ever need assistance, our support team is always here to help at support@captionmate.com. We appreciate your support! 😊
Love being able to receive and place phone calls again!
From 117 saved reviews since 14 Jul 2020, all countries.
Share of the 40 negative reviews that mention it
“When it doesn't, which is most of the time, it freezes the transcript or it lags greatly behind or it locks up when trying to end the call.”
“When it doesn't, which is most of the time, it freezes the transcript or it lags greatly behind or it locks up when trying to end the call.”
“Didn't know this until after I downloaded the app and was trying to create an account.”
“Seem to be having wifi drops since installed this app on my phone.”
“Ugly UI.”
Share of the 67 positive reviews that mention it
“UPDATE: 23 May 24 I still love this app!”
“but there is 1 small suggestion that I think could make a world of a difference and it would be a search bar.”
“So easy to use.”
“Get all the stamps one for every color I want you all in my army”
“Free yourself and get it”
A drop after an update usually means the update broke something.