HOLYBIANCEHOLYANGEL∞
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HOLYBIANCEHOLYANGEL∞
I love it it works better than any other school
1 people found this helpful
The hands on science videos randomly stop and close you out of the app. Pretty much every time I watch them.
3 people found this helpful
App crashes to much! Bring back the CD's!
2 people found this helpful
Developer reply
Hi! Would you please reach out to our customer care team at customercare@classicalconversations.com concerning this issue? We would love to troubleshoot it with you.
I'm a tutor who was planning to use the app for class but is crashing a lot!
2 people found this helpful
Developer reply
Hi! Would you please reach out to our customer care team at customercare@classicalconversations.com concerning this issue? We would love to troubleshoot it with you.
New to CC, but the app crashes every few seconds while trying to watch the weekly videos. The ability to filter videos by cycle is also broken. *Update: upon further exploration, it seems the only offenders are the science videos. New Grammar and the getting started videos are all working fine, which in itself is super valuable, though it would be nice if the science could be fixed. Even better would be if we could access forums for fine art and New Grammar inspirations, as I've heard is online.
6 people found this helpful
Developer reply
Our apologies. Would you please reach out to us at customercare@classicalconversations.com so that we can troubleshoot the weekly video issue with you? The content filter is a known issue that we are hoping to have fixed soon but we are still investigating the weekly video problems.
The app is not working correctly now. When I attempt to filter by cycle it shows 3 options that all say "cycle (object)" and then nothing loads and gives an error. This happened not only on my android but another Mom's iPad. Is there a known issue right now?
9 people found this helpful
Developer reply
Our apologies. We are aware of the problem and are working to rectify it as soon as we can.
With the ampunt of money invested in CC program this app is garbage. Issues from various parent that complain but updates rarely fix anything. Biggest ones are.... 1. Locks you out. Everytime. Yup, every single time. 2. When your singing songs with the kiddo, you must have enough battery because it needs the screen on in order to work. 3. The circle of death while it reloads on its own. Thinking thinking thinking. Then throws you out..
12 people found this helpful
Developer reply
Hi! Thank you for reaching out to us about the issues that you have been running into when using our app. The best way to receive support would be to reach out to our Customer Care team at customercare@classicalconversations.com. We look forward to hearing from you.
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