it's pretty easy to navigate.
Developer reply
it's pretty easy to navigate.
Developer reply
Hello, Angelica! Thank you for your review. We’re thrilled that you enjoyed using CCU’s digital banking. Your feedback helps us make the digital experience for our members even better. Thank you for trusting us to be the people in your corner.
very helpful ladies
Developer reply
Hello, Karen! Thank you for your review. We’re thrilled that you enjoyed using CCU’s digital banking. Your feedback helps us make the digital experience for our members even better. Thank you for trusting us to be the people in your corner.
love this credit union, never had any problem with them ❤️😍
Developer reply
Hello! Thank you for your review. We’re thrilled that you enjoyed using CCU’s digital banking. Your feedback helps us make the digital experience for our members even better. Thank you for trusting us to be the people in your corner.
Overall great experience with CCU. Highly recommend!
Developer reply
Hello, Treanna! Thank you for your review. We are thrilled that you enjoyed your experience using Digital Banking. Your feedback helps us continuously improve our Digital Banking experience and be the people in your corner.
Love it! It's super easy to navigate and get my all my banking transactions done!
Developer reply
Hi, Jari. Thank you very much for your review and feedback! We appreciate your time and support. Have a great day!
great
Developer reply
Hi, Don. Thank you very much for your 5-star review! We appreciate your time. Have a great day!
easy to use. super helpful and convenient.
Developer reply
Hi, Kenyale. Thank you very much for your 5-star review! We appreciate your time and comments. Have a great day!
app is weak and their Zelle policy is horrible and time consuming.
Developer reply
Hi, Juan. Thank you for your review. We are sorry to hear of the difficulties. If we can assist, please call us at 877.275.2228.
Been with CCU since they opened in Mundelein, kinda says it all...
Developer reply
Hi, Larry. Thank you very much for your review! We appreciate your long-time membership. Have a great day!
loyal customer to a loyal credit union
Developer reply
Hi, Greg. Thank you very much for your review! We appreciate your loyalty to CCU. Have a great day!
From 225 saved reviews since 16 Feb 2019, all countries.
Share of the 100 negative reviews that mention it
“Now you can't get to any of the financial tools unless you go through three different screens, the budget is completely screwed up and counts transfers betwe…”
“Just return it to the last version and never touch it again.”
“It won't let me transfer funds from my savings account to my loan account, I called and they said just uninstall and reinstall the app but it still doesn't w…”
“They are stealing my money and my higher interest rate.”
“Over a year, multiple updates super slow, and they refuse to fix security issue of Android back button not signing out, leaves the app open in the background.”
“Very difficult to navigate.”
Share of the 113 positive reviews that mention it
“'Get a new phone' Unfortunately my online account got deleted but I called and had them reset and I made a new acct, took less than 5 minutes, simple.”
“Usually love it, but they've been having issues with finger print log in.”
“I think its great although I can not reach the spending habit necessary to meet that fat dividend goal.”
“Nice design, Preview of balance is missing, and deposit was not working at first even though it was a lot of lighting provided...it works though you just nee…”
“If I have a complaint, they listen and come up with a resolution that is fair for all involved.”
A drop after an update usually means the update broke something.