★★★★★Deboah Woodringv9.0.06 Jul 2026
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very difficult to sign in
Developer reply
Hi, Robert. Accessing your account should be quick and seamless, so we're sorry to hear sign-in has been a struggle. We recently introduced several updates to improve login reliability, which we hope resolved this issue. If you're still having trouble signing in, please email us at helpdesk@central-insurance.com, and someone will be in touch.
same challenges as other users, app crashed as soon as I open using my android phone. App used to work great but not anymore. Uninstalled and tried to download again but same result.
Developer reply
Hi, Steven. We appreciate you sharing your user experience with us. Our team recently pushed out key stability updates specifically targeting startup crashes on Android devices. We hope this has resolved the issue you were experiencing, but if not, please email us at helpdesk@central-insurance.com. We’re here to help!
app constantly crashes.
Developer reply
Hi, Jeff. App crashes can be incredibly frustrating, and we apologize for the inconvenience. We’ve recently deployed updates designed to eliminate these crashes while providing a more reliable user experience. Hopefully, these updates resolved the issue for you. If not, please email us at helpdesk@central-insurance.com.
The app keeps crashing!
Developer reply
Hi, Andrea. We understand how frustrating it can be when an app crashes right when you need it most. We recently rolled out stability fixes to resolve sudden crashes, and we want to make sure your device is running smoothly now. If you're still experiencing any trouble, please reach out to us directly at helpdesk@central-insurance.com.
app doesn't work anymore. really ashamed
The app keeps stopping
Developer reply
Hi, Vickie. We apologize for the frustration. We’ve recently released stability updates to fix these sudden stops, and we want to ensure everything is running smoothly on your device now. If you're still experiencing trouble, please reach out to us at helpdesk@central-insurance.com. We’d love the opportunity to help get this fixed for you.
used to work great. was like any other insurance app. then for the last few months its been crashing before you can even log in. I’ve Uninstalled & installed. I've called about it. its been 3 months and my renewal is coming up in October. this will determine if I stay with Centralnor if I leave them.
3 people found this helpful
The app repeatedly crashes on opening with Google Pixel 9 Pro running Android 16
crashes non stop
From 67 saved reviews since 3 Oct 2012, all countries.
Share of the 45 negative reviews that mention it
“Every time I try it crashes.”
“then for the last few months its been crashing before you can even log in.”
“did I learn that the "submit" button is for show only.”
“Lest expensive, and as the saying goes, "you get what you pay for."”
“very difficult to sign in”
“doesn't even store my I'd card offline.”
Share of the 19 positive reviews that mention it
“The new version is easy to use, provides all the information I need around my insurance, and helps me stay connected to the Central Insurance company.”
A drop after an update usually means the update broke something.