Please include a change log with your updates. We would like to know "what's new" before installing the update.
Please include a change log with your updates. We would like to know "what's new" before installing the update.
I hate this app and I hate that my health care team uses it. it's worthless can always logging me out while I'm in the middle of searching for my stuff. special test they have to send out, you're lucky to see the results! RMH needs to go with MyChart!! everyone should use MyChart!
really a pain in the butt to navigate and then once you get to something and accidentally close it or log out trying to get back to that same spot is like going through a app maze
easy access
downloaded then uninstalled wants way too much access. Why don't you just ask for my 1st born son while you're at it. All I wanted to do was read the labs, you don’t need total submission for that.
my experience appears to be somewhat better than others' here, but not great. the message system character limit is restrictive, it's hard to tell if I sent a new message or not. and I don't get notifications when replies arrive. This app is trying hard to compete with MyChart, and while I'm all for competition, this app has got a long way to go, and that's evident when I have to work in the two simultaneously because some of my providers are here, and others are on MyChart.
so far so good but I just got it. everything has worked thus far. I do see one HUMONGOUS flaw in this app a glaring fault that I don't see mentioned anywhere else. when one has numerous healthcare providers there is no way to add in multiples that I have found. great McLaren covers a lot. but I get something from Beacon, I can't check the app because I can't add it. or one of my specialists is not in McLarens network so I have to figure out how to get those results from the doctors.
1 people found this helpful
God this thing is hot garbage and it might just be my hospital which was oklahoma surgical hospital basically too them over 24hrs to call me back and just tell me yeah the app doesn't work well but yet they shove the app down your throat and probably any other hole they open. its just pathetic that a multimillion dollar company cant return calls faster or make sure their app works.
2 people found this helpful
frequently freezes up and needs to be reloaded. I also have to change my password almost ever time I sign in because it doesnt accept the password I made last time. I used to sign in with my finger print but for some reason that no longer seems to be a function.
2 people found this helpful
Great
From 238 saved reviews since 18 Jan 2019, all countries.
Share of the 172 negative reviews that mention it
“When I went to log in, it took a few tries.”
“Can't access anything bc screen either freezes or doesn't indicate where to go.”
“Am able to log in to the website online 100% of the time which would suggest this to be an app issue.”
“UI is 0 out of 5 stars.”
“Compared to the Kaiser Permanente app, it's horribly convoluted & difficult to navigate.”
“This is basically a wrapper for loading specific webpages.”
Share of the 51 positive reviews that mention it
“Very easy to use.”
“Love it!”
“Personally I don't think they miss a thing.”
A drop after an update usually means the update broke something.