ChargePoint Installer

after installing the app, try to login with my customer chargepoint account and says the password is wrong, change my password and try again and still says password is wrong. I had to create a new account with different email and verify that I'm an installer. Then the so let's we connect to the unit to select that it is plugged in and select breaker AMP. Click complete installation, which brings up a box that says to wait 5 minutes. This becomes an endless loop...

1 people found this helpful

this app is not functioning at all. it forces you too sign up as an installer to plug in a charger. I don't think so. Even when you try to sign up the server won't allow you to do so. I can't even select a country. this is a 600.00 paper weight. do better France

thanks for making installations confusing with the customer upon completion due to this app. please fix it.

1 people found this helpful

have a samsung note9. would not open Bluetooth in the app. had to use an older Samsung tablet to commission the home flex charger. cost me a 2nd trip and 3 hours of my time

use regular charge point app

1 people found this helpful

horrible, disgusting did not work. why a big company like this put this malfunctioned software? I can't connect my chargepoint home charger. I am disappointed. don't you have a qualified staff to do a better job?

2 people found this helpful

can't actually service the hone charger, after scanning the qr it just says the charger can't be serviced in the app. worthless.

3 people found this helpful

APP CRASHES UPON LOGIN. TRIED REINSTALLING BUT APP IS STILL UNUSABLE. CANNOT SET AMPERAGE. HORRIBLE EXPERIENCE.

1 people found this helpful

app just crashes, cannot install the charger! tried on different phones and nothing works.

4 people found this helpful

problems with Bluetooth. slow to connect,claimed not to connect. muddled through somehow and it did work finally