thank you
thank you
I thank choice hotels for listen to me as I travel . THANK YOU. MY EXPERIENCE WITH APP IS GOOD.
Great hotel brand. we use it every time we go to Florida.
Need to speak to someone
bad reviews are deleted
I was purchasing $25 worth of points and the app had some kind of glitch and it charged my card 4 times it took 10 days to get my money back because the transaction was pending. also I hate that when you buy the points they are not instant it takes 24 to 72 hours to get your points. never again will I purchase points.
great place
id give 5 stars if they hadn't ripped me off on my rewards points!!!!! 2,500 to be exact AND IV never once got my 100 points at check in and THATS over multiple stays ...I had thought about getting the choice credit card. but after seeing how they've ripped me off on rewards points multiple times"" I don't trust they could manage my credit card card. So il pass on that"" not even risking it
Basically Malware, Please Uninstall and save yourself time. This app is beyond useless to search anything ever. the filters are broken and it applies random ones consistently, the search doesn't work properly, this is unbelievable. the software team in charge of this "application" (that implies a use so I hesitate to use the word) should be ashamed and barred from ever working again in software. I'd be fired if I turned in work this awful.
I've enjoyed this app, but marking a hotel as a favorite has been broken the last few updates. I'd also like to create a do not return list in the app so I know those places that aren't cared for well. Don't get me wrong, a lot of the properties are wonderful. Some are mediocre at best and some are downright awful. Being able to put notes in the app would be helpful too. Now there are issues with navigation apps ( Waze) pulling the address. Some locations are just plain marked wrong on the map.
3 people found this helpful
From 242 saved reviews since 13 Sept 2018, all countries.
Share of the 151 negative reviews that mention it
“For the last few weeks any time I've opened the app, as I start to type the city I want to search in, before I can finish the typing, the entire app freezes …”
“Ever since having to switch to using my email address to login instead of a username, I have been unable to login with the app.”
“The server is always down when I try to make a reservation, it will tell me my membr price then when I click on it, it's at least 5-10 more dollars than what…”
“This App used to be simple, now I can't process gift card purchases with points.”
“App is totally unreliable, checking into the hotels are getting more difficult and put hold on my card, something that didn't happen when I was a member in t…”
“the app lags and shows much lower rates in the preview, but are actually higher due to dynamic pricing.”
Share of the 73 positive reviews that mention it
“I was surprised to find it simple and very user friendly.”
“Enjoying your services, it makes work/travel life convenient.”
“It's free money if the boss is paying for your expenses ❤️”
“It was nice to just get away and relax.”
“On occasion I'd like to have info on stuff near hotel x vs hotel y, but I'm ok with quick bookings of places that are always clean and friendly, now that I t…”
A drop after an update usually means the update broke something.