CompareOpen in Google Playthis app is so bad it stop running properly every time there change costing extra work if zero rating is possible that's what I'll give but one the lowest possible when are they going to fix this app I have no choice buy use because my workplace contract bu too many problems everyday
1 people found this helpful
absolutely useless. got a link from the brick and there only an option to sign in with no option to make a new account. A waste of time when the web works as this app should. And forces you to "Allow sharing location all the time" before you can even attempt to login, just for that to not work.
Developer reply
Hey Kelly, Thank you for your review! Cigo is a delivery management platform. Tracking is provided via SMS or email and is controlled by the retailer where you made your purchase. The app you reviewed is designed specifically for delivery drivers on the road. For tracking assistance, please contact your retailer.
Asking for password. No option to create a new user. No email received from The Brick with any password.
1 people found this helpful
Developer reply
Hey Dalia, Thank you for your review! Cigo is a delivery management platform. Tracking is provided via SMS or email and is controlled by the retailer where you made your purchase. The app you reviewed is designed specifically for delivery drivers on the road. For tracking assistance, please contact your retailer.
I could not find an option for forgotten passwords. what do I do, when I can't get into this app? I had it on my other phone, but it froze up. and I can't get into that one, either, to find my credentials...
1 people found this helpful
Developer reply
Hey Shelly, Thanks for reaching out. You can contact us at support@cigotracker.com. Regarding your password, it’s controlled by the company administrator you work with. I suggest reaching out to them for a password reset. Regards,
It would be better if the delivery team could see customer's delivery rating on the app . Right now I have to ask the office for that info.It would also be very helpful if drivers could add a note besides for damage or a delivery being incomplete. sometimes everything goes perfect but comments or explanations are still needed.
1 people found this helpful
Developer reply
Thank you for providing your valuable feedback. Please reach out to us at support@cigotracker.com, if you have other suggestions.
Every update logging me out from system, forget all the log and pass, it's interrupt while driving to job, because need to plan future trips...
Developer reply
Thanks for your feedback, Anton. We're sorry for the inconvenience caused by the logouts during updates. We're working on improving this. If you have any other feedback, please email us at support@cigotracker.com
Bugs, crashes
Developer reply
Hi, we are sorry that you faced an issue. Could you please share your contact details with us on support@cigotracker.com so that we can get in touch with you and resolve the issue.
Was great before now I can't get on it
Developer reply
Hello! We understand that there is an issue affecting older Android devices with the latest version. Rest assured, we are actively working on a solution and will be releasing an update to address it very soon. If the issue persists even after the update, please don't hesitate to contact us at support@cigotracker.com.
Battery life is impacted. Constantly getting your location with no settings to prevent it from spamming your CPU with requests.
2 people found this helpful
Developer reply
Thanks for your feedback. We’d like to know the details of the problem you mentioned. Please send the details or screenshots to support@cigotracker.com. We’ll pass it along to our development team and see if there is any way we can improve it.
Terrible. Doesn't save settings. Constantly gives useless notifications. Wants too many permissions.
1 people found this helpful
Developer reply
Thanks for your feedback! We appreciate it. Which notifications don't apply to you? And which settings aren't being saved? Rest assured, we only request the permissions needed for the app to work properly. Please share the details at support@cigotracker.com
From 24 saved reviews since 3 Jul 2016, all countries.
Share of the 13 negative reviews that mention it
“This app does nothing but crash.”
“Battery life is impacted.”
“got a link from the brick and there only an option to sign in with no option to make a new account.”
Share of the 9 positive reviews that mention it
“Application Très utile et simple à utiliser👍”