CompareOpen in Google Play
Works okay but can show information that hasn't been updated for months because of the way lenders send info back to them. My one gripe it shows you offers for better credit cards than what you may have already and you click for it only to say your not eligible. just don't show it to me then so I don't waste my time
Developer reply
Hi David, thanks for your review. We really appreciate you taking the time to leave us feedback about issues. ClearScore isn’t a credit reference agency we are here to help you improve your score and report for free. We’d love to help you. Please email us at ios@clearscore.com, quoting reference 6480118 so we can look at this for you. Thanks, Karl
good app but turn notifications off or it pesters you daily thats why 4 star not 5
best
Developer reply
Hi Kgomotso, thanks for your review. We’re so happy to hear you’re enjoying using our app. Your comments suggest you’ve had a good experience with our app. Would you mind updating your rating? Let me know if you need any help. Thanks, Hazel
Bad app
Developer reply
Hi there, thanks for your review, we really appreciate you taking the time to leave us feedback about our ClearScore Application. We’d love to help you, please email us at android@clearscore.com quoting reference 6475894 so we can look at this for you. Thanks, Snow
credit simplified
Please stop sending emails that one's score has gone up or been updated only to find that nothing has changed. Please fix this as the mails are misleading and actually reek of false claims just so we can go to the app
Developer reply
Hi Musa, thanks for your review. We really appreciate you taking the time to leave us feedback about email updates you received. Your score or report may not change each time but you’ll always have the latest version. We’d love to help you please email us at ios@clearscore.com quoting reference 6474330, so we can look at this for you. Thanks, Karl
everything is good with this app
1 star docked for infuriatingly useless AI. 1 star docked for not being able to log in with VPN, q basic privacy measure. 1 star docked for the incorrect "your new score is in!" notifications firing a day early every time.
Developer reply
Hi there, thanks for your review. We really appreciate you taking the time to leave us feedback about the login and update issues. AI helps understand and improve your credit health without affecting your score. We’d love to help you. Please email us at ios@clearscore.com, quoting reference 6470258, so we can look into this for you. Thanks, Karl
always good
convenient
From 240 saved reviews since 5 Oct 2018, all countries.
Share of the 115 negative reviews that mention it
“For instance it said I had an account with unsettled debt, I was surprised with this so clicked to find out more and it took me to view payment history of al…”
“I put a search in, for, say, £1000 over 12 months, I look at the results, but I decide I want to do a different search for more or less money, more or less t…”
“And the whole thing just feels like one big collection of adverts that happens to have a bit of information dotted around.”
“Applied for a loan via a clear score for likely loans, kept crashing at the end of the application.”
“It's virtually impossible to get key details across to the "customer service" team.”
“They've ruined the interface, made useful specific data that used to be easy to find, much harder to find and in some cases not available at all.”
Share of the 105 positive reviews that mention it
“The app is easy to use and easy to follow with good explanations of each section.”
“I was able to use the app to prioritise repayments and got to learn about interest free options to help me pay back faster.”
“I really enjoy the details it goes into explaining how to improve and what you're doing well on.”
“I think because it takes 2 -3 months to properly update.”
“it's a good free app to keep on top of your credit score but can you change the text color and background color of your AI chat?”
A drop after an update usually means the update broke something.