everything went smooth and as planed, the group is happy..
everything went smooth and as planed, the group is happy..
I rented a boat using the instant book feature. The owner never responded, but in the offchance he showed up, we had to schlepp across town early in the morning. Owner never met us. Click and Boat doesn't have a help feature outside of business hours so there was no one to contact. The owner's phone number on our reservation was false. 5 days later, I STILL haven't heard from Click and Boat. Be careful, I think this is a scam.
amazing from start to finish, woukd definitely reccomend
I am deeply dissatisfied with Click&Boat's refund handling. The boat owner had to cancel our booking due to severe, unsafe weather conditions—a situation completely out of our control as customers. Despite the cancellation originating from the owner's side for safety reasons, Click&Boat refused to issue a full refund, keeping their service fee/commission. A platform should protect its customers when bookings cannot proceed for the safety of the customers.
They have a support email but for whatever reason it's completely unresponsive. Have been waiting for over two weeks for an answer, so consider this if your run into any issues. Such a pity...
It does what it says on the tin.
can't delete my account. I used the website for 1 day to inquire about a few boats and now they don't let me delete my account. I requested the deletion in the form, I confirmed it to be sent out through my email, they sent out an email to confirm it's me and when I asked how they just ghosted me (that was 2 days ago).
2 people found this helpful
superb
definitely an experience to remember! great communication I found exactly what I was looking for
2 people found this helpful
Very kind and welcoming people! Due to the weather conditions, they kindly offered to change our booking to another day. They also explained how to use the fuel safely and economically. They gave us a bigger and more comfortable boat, and we truly felt like part of their family! I highly recommend renting a boat from this lovely Italian family. Thank you so much for giving us such a wonderful opportunity and making our experience so special! ❤️
From 134 saved reviews since 18 Apr 2016, all countries.
Share of the 55 negative reviews that mention it
“The website doesn't work on non mobile devices with a 403 error.”
“I have asked for my money back but they say that the boat owner has my money and they don't know when I can have it back.”
“can't delete my account.”
“The other 34 € they give it back as a credit voucher for your next reservation forcing you to make another reservation , this is so unfair cause it's not my …”
“Very slow, even scrolling sometimes freezing...”
“It a much better user interface and they're more trustworthy.”
Share of the 75 positive reviews that mention it
“The process is pretty simple , fast and secure.”
“Love this app.”
“Die neue Version ist einfach, praktisch und hat ein ansprechendes Design !”
A drop after an update usually means the update broke something.