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this app sucks adp is better
Developer reply
Hi Cesar! We appreciate you taking the time to leave feedback. We're always looking for ways to improve our app and would appreciate more details on your experience. If there are specific features you'd like to see improved, please share them or email support@justworks.com so we can forward your feedback to the right teams.
i can't click the login with fingerprint because its 2 far over on my Samsung. i have to login in manually each time. please fix as this would be easier
1 people found this helpful
Developer reply
Hi! Thanks for reporting this. We were able to provide a quick fix that has now been released. Please ensure your Justworks app is updated to the latest version (3.44), and let us know if you continue to experience any issues using the app from here. We're happy to help!
Not a bad app but recently it got slower. I'll open the app to log in and it will take several minutes just to clock into work. EDIT : this has since been fixed
1 people found this helpful
Developer reply
Hi Olivia! We hear you, and we apologize for the impact this is causing. I'm happy to follow up and confirm that this is now resolved. If you continue to experience slow load times on the app, please reach out to support@justworks.com so we can assist more directly. We'd love a reconsideration of your app rating if we've been able to assist!
takes a long time to load lately
Developer reply
Hi Brian! We hear you, and we apologize for the impact this is causing. I'm happy to follow up and confirm that this is now resolved. If you continue to experience slow load times on the app, please reach out to support@justworks.com so we can assist more directly. We'd love a reconsideration of your app rating if we've been able to assist!
When I first downloaded this app in February on my Z flip 7 it was super fast. After some updates I literally have to open the app 5 minutes before I have to clock in for it to fully load. Please fix :(
1 people found this helpful
Developer reply
Hi Matthew! We hear you, and we apologize for the impact this is causing. I'm happy to follow up and confirm that this is now resolved. If you continue to experience slow load times on the app, please reach out to support@justworks.com so we can assist more directly. We'd love a reconsideration of your app rating if we've been able to assist!
this is the only app that doesn't take my bank info. that's it's problem
Developer reply
Hi Avery! We definitely hear you on this one. Currently, bank details for direct deposit must be set up through our website rather than the app. If you are running into an issue with this or experiencing any other difficulties, please reach out to our team at support@justworks.com so we can help ensure everything is running smoothly.
service fantastic
Developer reply
Hi William! Thank you for your feedback. We're thrilled to hear that we're providing fantastic service. We appreciate your support, and if you ever have any questions or need assistance, please don't hesitate to get back in touch. We're here to help!
awful. it lost the ability to export paystubs. makes the app pointless for retrieving them. please fix. this condensing of the payroll app into the core app made things better until this last update. it's particularly annoying for those of us who are required to report our income regularly.
1 people found this helpful
Developer reply
Hi Gustuf! Thanks for reaching out about this. We hear you and apologize for the inconvenience. We've successfully resolved the issue with exporting paystubs. Please try again, and feel free to reach out to support@justworks.com if you need further assistance. If you're happy with the fix, we’d really appreciate a reconsideration of your review!
The app is so slow now! It used to not be that way
1 people found this helpful
Developer reply
Hi Eli! Thank you for your feedback. We’re sorry to hear the app has been feeling slow lately. We want to make sure your experience is as smooth as possible. If you have already tried reinstalling the app and are on the latest version, please reach out to us at support@justworks.com with any additional details so we can help troubleshoot this.
The app's alright. It just takes me multiple tries just to log in to clock in for work every day, and it's an absolute hassle. Please fix this.
1 people found this helpful
Developer reply
Hi Kyle! We appreciate the feedback. That is definitely not the seamless experience we want for your login process, and we want to ensure this is resolved so you can easily log in again. If this is still an issue, please check that your app is up to date and get in touch with us at support@justworks.com so we can troubleshoot with you in real time.
From 72 saved reviews since 9 Jul 2022, all countries.
Share of the 35 negative reviews that mention it
“After exiting the app, I'm still able to access the application without any additional login verification after extended periods of time (30+ minutes).”
“well, if you don't use chrome as you probably shouldn't, doesn't work super well.”
“Nice UI, but scammy business practices.”
“The app is so slow now!”
“I have logged out online and tried again, and the app infinitely drops me into the login screen.”
“Whatever new update is on the app needs to be fixed and looked at.”
Share of the 27 positive reviews that mention it
“easy to use”