Absolutely awesome
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Absolutely awesome
Developer reply
Thank you for leaving a review!
terrible. can never get a visit. no audio, no video.
Developer reply
Thank you for letting us know about this. We apologize for the difficulties. Please contact our tech support team at techsupport@closkenit.com for further assistance.
I can't access either the top or bottom navigation menus (Android, Galaxy S26 Ultra). which means that the app is basically nonfunctional.
Developer reply
Thank you for bringing this to our attention. Please contact our Tech Support team at techsupport@closeknit.com for help with the app.
App doesn't fit or scale to my screen so you can't access any of the top bar features, including logging in. Makes it pretty useless.
Developer reply
Thank you for bringing this to our attention. Please contact our Tech Support team at techsupport@closeknit.com for help with the app.
doesn't sync with my online portal, doesn't scale to my phone resolution so I can't click the navigation, doesn't work even a little bit.
don't bother
after the last update, the navigation is broken on my Google pixel 9. I can't click on the login link
1 people found this helpful
only displays an error message and won't even load. it should be illegal to put a completely non-functioning app on the store. find a different Dr for the love of God
2 people found this helpful
it's quite useful to see that the services exist but "getting an appointment" function doesn't work so I'm not sure what the point is
2 people found this helpful
Every time you log in it goes through a long loading process that says things like they're checking your eligibility and filling out eligibility forms so you don't have to regardless of how many times you've used it. Also, when I was given a recommended dose for a supplement after my labs showed a deficit the message was there when I first looked but disappeared after that so I couldn't confirm in the app that I got the dose right. Also, you can only send a message to your primary provider.
2 people found this helpful
From 37 saved reviews since 18 Oct 2024, all countries.
Share of the 29 negative reviews that mention it
“The previous app wasn't great, but this one just doesn't work.”
“Horribly slow and ineffective.”
“cant even verify my phone number to login.”
“doesn't sync with my online portal, doesn't scale to my phone resolution so I can't click the navigation, doesn't work even a little bit.”
“Earlier versions of the app presented performance issues that appear to have been resolved, but it doesn't matter because the new placement of the nav and co…”
Share of the 6 positive reviews that mention it
Nothing stands out yet.
A drop after an update usually means the update broke something.