★★★★★Nicolev12.74.218 Oct 2026
the app is not longer connecting to my home for some reason.
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★★★★★WANDA CARRv12.96.011 Oct 2026
loving it
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CompareOpen in Google Playthe app is not longer connecting to my home for some reason.
loving it
good
Nice that reviews are so positive. I cannot even log in to any xfinity apps. asked for reset code 5 times..it was rejected by the system every time .so FRUSTRATING!!!!!
The app is now malfunctioning and telling me to use Xfinity App to manage my home security system, but the Xfinity App can't do that, so...
1 people found this helpful
will not take any code to log onto my page.
doesn't have the capability to view my doorbell camera. Xfinity help line couldn't help.
The app needs a complete overhaul, both in appearance and performance. After more than 10 years of using the service, the app still looks and feels largely the same, with very little noticeable improvement or modernization. The overall design feels outdated, and the performance has become increasingly frustrating. The app is slow to load, connections are frequently delayed, and the interface is often unresponsive. These issues make even basic tasks take longer than they should.
useless
XFINITY HAS NO LOYALTY AND NO CUSTOMER FOCUS! POLITICALLY DRIVEN, WIERD COMPANY THAT IS Self SERVING. Xfinity charges extra for the most basic channels
From 194 saved reviews since 7 Oct 2018, all countries.
Share of the 129 negative reviews that mention it
“It keeps crashing and saying something went wrong.”
“It will not allow me to log in and view my home security system.”
“On various occasions the video does not load although I have a great data connection.”
“It gets stuck loading indefinitely and/or gives a "We see you're offline" message, even if on WiFi or mobile data connection.”
“Wish I could get one of those push button key clickers.”
“Plus video recording requires a subscription.”
Share of the 56 positive reviews that mention it
“But even with that, I still love it and use it all the time.”
“It's easy to use and very effective.”
A drop after an update usually means the update broke something.