superkrånglig
Developer reply
Hei Björn! Det var leit å høre. Vennligst ta kontakt med kunde-support for hjelp med å komme i gang med appen. https://capture-app.com/support
superkrånglig
Developer reply
Hei Björn! Det var leit å høre. Vennligst ta kontakt med kunde-support for hjelp med å komme i gang med appen. https://capture-app.com/support
Be aware, files are stored unencrypted at server-side...
Developer reply
Hello Even! All files stored with Min Sky are encrypted both during transit and at rest.
After the latest update (today), another issue has appeared. The application can no longer play more than two or three videos consecutively. To continue watching, you need to close the app and reopen it.!!!
Developer reply
Hello again! Please could you contact customer service to report this so they can help you to send us a bug report for the developers to look into this issue. Thank you for your feedback! https://capture-app.com/support
horrible app. mine is fixed at only one screen Subscribe Free Paid and wouldnt move forward or bavkwards. tried reinstalling, closing , opening but nothing works. Its shame that an app from a company like Telenor behaves this way. totally not recommended.
Developer reply
Hi Qazi Sohail Ahmad! Min Sky is a paid service and requires a subscription to use it. Please do get in touch with our customer support team who can help find out what the problem is and how to resolve it for you https://capture-app.com/support
I do NOT want to have to sign in, thanks
Developer reply
Hi Martyn. Signing in is an integral part of keeping your content secure, but we do provide the ability to use your device lock or biometrics to log in with which will make the sign in process smoother for you. Please contact our support team for more help on ways to improve your experience with Capture. https://capture-app.com/support
I Love Photos To 2003- 2004 - 2012- 2013
Developer reply
Hi Clement! Have you lost photos? Please contact our customer support team for help to reunite you with your content https://capture-app.com/support
I won't give the app "automatic backup" access since I prefer doing this manually, and I'm therefore not able to get past the initial app screen since there is no way to dismiss this access claim. Have no idea how I can access my files anymore.
Developer reply
Hi Ola-Petter! The app requires access to your device photos to be able to function, but it is possible to turn off automatic uploads in settings after allowing photos permissions. Alternatively you can log in with a browser on www.capture-app.com to access your files and manually upload without allowing photos access to your phone gallery.
The app won't let me do anything without having a paid subscription. I am a Telenor user and i pay for my phone subscription, now I gotta pay extra to use my cariers services, even tho I pay them already?
Developer reply
Hello Marko. If you are missing your included storage via your Telenor phone subscription, please contact Telenor Norge's customer service to get them to fix that for you. You can find their contact number at the bottom of our help page here https://min-sky.no/support
I made an account years ago and i had many pictures saved. I still have my email and my password, but I have changed my phones and phone numbers several times throughout the years, and now that I try to log into my old account to gain access to my old photos, I can't do it without the verification code which telenor ID sends to my OLD PHONE NUMBER which DOESN'T EXISTS ANYMORE. Give us an option to change the old phone number before loging in because I have lost YEARS of MEMORIES thanks to you 😡
Developer reply
Hello! Please get in contact with our customer service team for help regaining access to your content. https://capture-app.com/support
Good 👍 app
1 people found this helpful
From 150 saved reviews since 24 Jun 2018, all countries.
Share of the 59 negative reviews that mention it
“Dear telenor, I am from Pakistan and i am upload a my photos on capture aap 3/4 years ago and now i am log in the app that show this app is no longer availab…”
“The app crashes every time I try to create an album and if eventually it creates the album then it shows all the pics and video from phone at one place rathe…”
“Not much if you are trying to store photos before changing to a different network provider or getting a new SIM..”
“Download speed from the cloud is very slow, too.”
“web interface should give user more options, filename view, multiple selection, easy sync...”
“The app won't let me do anything without having a paid subscription.”
Share of the 84 positive reviews that mention it
“It's great Love it.”
“Think twice before storing so much photos that you have to download max 500 at once...”
A drop after an update usually means the update broke something.