Amazing App, use it mostly for the Force Curve and analyzing stats
Was brilliant. Now unusable. Will no longer stay connected to my PM5 through Bluetooth. Connects then drops that connection after about a minute. Really irritating. Have tried reloading app, disconnecting batteries in PM5, makes no difference. I suspect an update has happened which has created connection issues with my Google Pixel 7A. All and any help appreciated. I row 3-4 per week and this has impacted that rhythm.
1 people found this helpful
Developer reply
Hi Carl, Sorry to hear you're having so much trouble. Can you please reach our support team directly at info@concept2.com? We will do whatever it takes to get you sorted out. Best, C2 Team
Unfortunately to set up an account, I was forced to scroll back decades to input my DOB, which frankly I didn't want to give anyway. So I had to sack the whole thing off.
This would be a great app except it keeps not saving my BikeErg data and I don't know why. I've used several different bike ergs and soon as I finish, and disconnect there's no record saved in my logbook. it's very frustrating. You should be able to confirm and save your workouts.
1 people found this helpful
Developer reply
S Lawrence, Our Developers are keen to gather some more information about your case, can you please reach our support team at info@concept2.com? We would love to help get this issue resolved. Best Regards, C2 Team
new user. I like the connectivity with the rowerg but I can't seem to get my workout stats to transfer to the new Google Health app, I've tried everything
Developer reply
Hello Dan, Please reach out to our support team directly at info@concept2.com and we will help you get it sorted out. Best, C2 Team
App connection no longer terminates. after the last update the app no disconnects from the pm5. both clicking disconnect in the app and swipe shutting down the app no longer disconnects from the pm5. you have to manually stop the connection using the pm5. depleted half the bikergs battery because. the active connection kept the screen on.
Developer reply
Hello Matt, Sorry to hear you're having this trouble. Please reach out to our support team (info@concept2.com) so we can gather more information and get it sorted. Thanks! -C2 Team
intermittent failure to record workout! I finish my workout, see that the app has recorded it, and I click "save workout and view logbook". 1 in 3 times it fails and doesn't open the workout summary but instead just returns to the main workout page. What's going on? I tried to end the workout on the pm5 instead by pressing menu key and waiting for the app to end/save. that didn't work either. please help. the bike is amazing but the app is letting the experience down. can't it be fixed surely
Developer reply
We are really sorry for the trouble and we appreciate you bringing this issue to our attention. We are looking into this further but please also reach us at info@concept2.com so we can gather more information on your case. Thank you, C2 Team
This app works great for me and my wife. I love the simplicity of it and have found it intuitive.
it can be a bit slow sometimes but it could be just my Internet but it's easy to use and good to track your workouts
1 people found this helpful
It's a bit primitive. The logbook function needs to be smarter. For example, I want to see all my 2k distances. Why can't I filter om that?
3 people found this helpful