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SLA Bug Fixes Performance Enhancements
Agent Chat App
Agent Chat is a powerful chat management app designed for businesses using the WhatsApp Business API (WABA). It enables your support or sales teams to handle customer conversations with ease and efficiency. Key Features: • Multi-agent support for handling chats in parallel • Assign and transfer chats between team members • View real-time customer messages and chat history • Streamlined interface for quick and effective communication This app is intended for organizational use only. To access the app, login credentials must be provided by the organization’s admin. All agent accounts are created and managed through the enterprise dashboard.