Just bought the CTP800BD. This printer is every easy to load and is lightening quick. Connecting cell bluetooth to printer issue. Troubleshooting: I hit the turn off WIFI Hotspot option on the quick pull down screen (Samsung A16 Android). I downloaded/opened the sent shipping label, did sizing, hit print, asked open with, chose Core icon. Shipping label popped up and hit print. I'm not tech savvy, it could be a fluke, but sharing. Connection 2.4 per as enclosed instructions. Helpful hopefully