Needs SSO support
Developer reply
Hi Michael, Thank you for your review. We are working on adding SSO login to our NetCloud Mobile app, which is expected to be available in a newer version in June 2025.
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Needs SSO support
Developer reply
Hi Michael, Thank you for your review. We are working on adding SSO login to our NetCloud Mobile app, which is expected to be available in a newer version in June 2025.
Not too useful if you can't manage groups from the app. All of the routers just get thrown into one giant view. If I want to apply a change to a group of routers, the app is useless for that. Seems counterintuitive since netcloud revolves around enterprise management....
Lacks functionality like group creation, group netcloud version changing, etc... Edit: Sure, I don't know how to provide you with contact information securely through this platform though.
1 people found this helpful
Developer reply
Thank you for your feedback Nathan. We'd like to hear more from you about the pain points that you have highlighted above so that we can add those to our product roadmap. Can I have our Support team reach out to you? Edit - Kindly send an email to success@cradlepoint.com. Then, they will redirect the message to me for further conversation.
customer service is #1 very easy to reach out when needed.
Developer reply
We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at success@cradlepoint.com! Have a wonderful day!
Cradlepoint rocks!
Awesome customer service, great App.
It's great when I need to verify if they are online and don't want to use my PC or have a wireless connection.
1 people found this helpful
Thank you, the app has become much more useful over the updates. Please add the ability to CONSOLE and to EDIT CONFIG (e.g. UI editor or JSON editor).
1 people found this helpful
wow, thanks for implementing my suggestion. 5 stars now! Prior comment at 3 star rating... Please allow select and copy of device info like IP address.
Developer reply
Thank you for your feedback! This feature was added in our most recent update.
gives location data and device statis, but not much else. This app lacks much of the required Netcloud functionality, like ability to remotely login and manage devices, or upgrade netcloud os, or make setting changes. Just not worth the 25MB of storage to have the app installed, but will try again in 6 months to see if any changes have been made, to make it worthy of remaining installed.
8 people found this helpful
Developer reply
Thank you for your review. We would love to hear what featuresyou would like see, or use cases we can solve using our app. We would love to hear from you. https://customer.cradlepoint.com/s/question/0D53800004sgIQCCA2/mobile-app-feedback-what-featuresfunctionality-would-you-like-to-see-in-the-future-from-the-netcloud-manager-mobile-app
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