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Developer reply
Thank you for your feedback. If you need technical assistance, please send an email to Creative Technical Support via: http://creative.com/contactus Quote case ID 161214658 for reference.
European World Muslims Soundtrack Better
Developer reply
Thank you for your feedback. If you need technical assistance, please send an email to Creative Technical Support via: http://creative.com/contactus Quote case id 161212868 for reference.
not working at all. even my phone already paired the soundbar the app still can't find any devices
1 people found this helpful
Developer reply
Thank you for your feedback. If you require technical assistance, please submit a request to Creative Technical Support via http://creative.com/contactus and include the case ID 161209704 for reference.
We need bass and speaker management like on the desktop app please include this features
Developer reply
Thank you for your feedback. If you need technical assistance, please send an email to Creative Technical Support via: http://creative.com/contactus Quote case id 161208892 for reference.
Powerful set home theater
Developer reply
Thank you for your feedback. If you require technical assistance, please submit a request to Creative Technical Support via http://creative.com/contactus and include the case ID 161208523 for reference.
I cannot connect to Creative Zen Dot earbuds. My phone paired with the earbuds, but the application didn't. (using Samsung Galaxy S 26 Ultra). I checked the supported devices inside the app. Zen Dot is not among them.
Developer reply
Thank you for your feedback. If you need technical assistance, please send an email to Creative Technical Support via: http://creative.com/contactus Quote case id 161208420 for reference.
requires location for Bluetooth? yeah no
Developer reply
Thank you for your feedback. If you require technical assistance, please submit a request to Creative Technical Support via http://creative.com/contactus and include the case ID 161203646 for reference.
update the app, it's much important than others things
Developer reply
Thank you for your feedback. If you need technical assistance, please send an email to Creative Technical Support via http://creative.com/contactus. Quote case ID 161201825 for reference.
poorly designed, I shouldn't have to reset everything to fix your bugs.
Developer reply
Thank you for your feedback. If you need technical assistance, please send an email to Creative Technical Support via http://creative.com/contactus. Quote case ID 161201787 for reference.
No Connection. My Outlier free pro+ do not connect to the app and is not listed in device list. Please fix this. Yes I filled out the feedback form.
1 people found this helpful
Developer reply
Thank you for your feedback. If you require technical assistance, please submit a request to Creative Technical Support via http://creative.com/contactus and include the case ID 161199280 for reference.
From 187 saved reviews since 15 May 2021, all countries.
Share of the 126 negative reviews that mention it
“Won't connect again, often gets stuck trying to connect and won't back out.”
“After you fix the above, it would be super handy to mute calls using the earbud buttons instead of unlocking my phone”
“(2) cannot link to my SXFI account - it either says it is already linked to another account, or the app freezes into a blank screen; (3) unstable connection …”
“I can't sign in/not sure if I am signed in.”
“I would not purchase this product again.”
“It gives wrong battery levels, drops out of Bluetooth sync regularly.”
Share of the 46 positive reviews that mention it
“The app provides a convenient way to customize my own preferred eq settings and sound modes.”
“It is easy to use and I am very much satisfied using this app.”
A drop after an update usually means the update broke something.