you have to complete everything in one go. I went through the selfie/passport checks, but didn't have my driving licence with me. by the time I got it I was logged out, and had to go right back to the beginning.
you have to complete everything in one go. I went through the selfie/passport checks, but didn't have my driving licence with me. by the time I got it I was logged out, and had to go right back to the beginning.
Easy enough to follow, No Probs.
very confusing to scan. it could be easier
poor
rubbish to use . confusing questions
Easy and convenient to use.
excellent thanks
boxes did not line up, ie photo of face i don't know anyone with eye in middle of head
took four attempts to make it work
Even tho logged in with a code, can't save each document, got to do all together. Info about documents come before you start ... wobetide those with short memory!
From 236 saved reviews since 10 Jun 2020, all countries.
Share of the 131 negative reviews that mention it
“It got stuck in a loop twice, after 10 mins 'loading' from one document I gave up so in all had to restart 3 times.”
“It got stuck in a loop twice, after 10 mins 'loading' from one document I gave up so in all had to restart 3 times.”
“No 'Back' buttons to amend/go back.”
“If you are an older person, are not tech savvy or has visual difficulties you're stuffed.”
“You have to repeatedly enter the account details very time you start the app and that was sent to me on an email.”
“Also cannot upload documents, can only take photographs - not good for using online-only services like many banking details these days.”
Share of the 86 positive reviews that mention it
“Easy to use it takes you step by step throughout the process.”
“Too Quick to be Fair.”
A drop after an update usually means the update broke something.