★★★★★Amy Robersonv11.0.195 Nov 2026
I can't log in, and they won't contact me to fix the problem. I have tried several times. It's a shame.
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CompareOpen in Google PlayI can't log in, and they won't contact me to fix the problem. I have tried several times. It's a shame.
This app quit working about a month or so back. I can no longer log into my subscription even though Criterion confirmed I have an active subscription. I was told I must wait for an app update which does not seem to be forthcoming. I was happy for years but now feel I'm being duped.
Criterion is the worst streaming app
Genuinely non-functional, can't load any content on the app. Plus, why do you keep removing features? You used to be able to change the playback speed and now you can't? This service used to be the best of all streaming services, but not now!
Getting ready to cancel: it's been a month and the app is still unable to connect to Samsung TVs. The problem started suddenly when it just stopped working. they've asked for patience but after a month I think it is unreasonable to wait any longer for TV streaming app to... work on TV. I think the fact they've been getting nothing but 1 star for over a month and haven't made any comment is all you need to know. Too bad. I'm going to assume its because they are underfunded and incompetent.
1 people found this helpful
Unusable for over a month, goodbye Criterion subscription. Not to mention the lack of content for Canadian subs, why charge full price for 1/3 the offerings?
1 people found this helpful
Obviously my Samsung TV of almost 6 years of age is toooooo old electronically for Criterion. Changing my 5-star rating to 2. I'm a bit disappointed about this ongoing Samsung TV issue as a subscriber for 5+ years. 🙂 10/24/2026 ----- The best thing happened to me after December 2019 and one of the best ever happened, this app. Use your Samsung Smart TV for watching films. Gotta be 65"+. It's life. 8/11/2021
1 people found this helpful
There's no longer a cast button, so i can no longer watch on my chromecast.
2 people found this helpful
used to work great, then they updated and now it doesnt work at all on my Samsung tv, its been a month. I paid for a year subscription that ends in Dec. its a shame I wont get my last 3 months of use. I obviously wont be resubscribing.
3 people found this helpful
Upgraded to version 11.0.19 for Samsung tablet and can no longer see downloaded off line movies.
From 277 saved reviews since 9 Apr 2019, all countries.
Share of the 61 negative reviews that mention it
“Please tell me you'll have casting ability within a few weeks, otherwise there's no point in keeping a subscription.”
“Also don't plan on installing the app on a Chromebook (which is incompatible with the web player due to DRM issues), as it just hard-crashed my machine and f…”
“I signed up for this, hoping to see these great films, but instead I get nothing but playback error/secure connection messages.”
“great collection crippled by a terrible app/account system.”
“unfortunately the app that controls it all really really sucks.”
“This makes discovering new movies very difficult.”
Share of the 199 positive reviews that mention it
“If you enjoy watching cinema, this provides an exceptional value.”
“I think a strong connection helps ensure an effective download.”
“No ads, everything is worth watching, well categorized, well credited and beautiful.”
“There are small design problems, which are laughably insignificant against their amazing catalog, not to mention the dumpster fires you'll find in UI and con…”
“Besides that, the app itself is easy to use and has a simple interface.”
A drop after an update usually means the update broke something.