★★★★★Sharon Gibsonv2.31.33127 Oct 2026
limited use
Developer reply
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CompareOpen in Google Playlimited use
Developer reply
Hi Sharon. We're sorry that you feel the app has limited use. We are always working to improve our app for our customers. Any additional feedback or enhancements you could provide would be beneficial to us. Could you please email us with any additional information at info@first1bank.com? Thank you.
Great customer service!!!!!!
Developer reply
LindaSue, thank you for leaving us a 5-star review! We are grateful to hear our customer service is valuable to you. Have a great day!
Always great to have an app and bank that works with you. Staff is ALWAYS ready to assist and handle your needs above and beyond. Great Bank !
Developer reply
Roger, thank you for taking the time to leave our app & staff such a shining review! We're glad to hear that your banking experience exceeded your expectations. We are grateful to serve you!
I can't log in . 1st time this has happened, why won't it log in ? I can type in my info but it won't log in HELP ??
1 people found this helpful
Developer reply
Rosalinda, we're sorry you couldn't log in to our mobile app. If the problem is still happening, please call or email us so we can check your account and get you logged in. We apologize for the inconvenience.
very good service I'm so happy whit first1bank
1 people found this helpful
Developer reply
Elmer, thank you for your kind words and review of our app & service. We appreciate the opportunity to serve you! Have a great day!
Love the banking app
1 people found this helpful
Developer reply
Barbar, thank you so much for the love! We're so happy to hear you're enjoying the app—it’s a pleasure to serve you. 💚
After installation, I'm NOT able to transfer money between accounts.😡😡. I've uninstalled/installed and still not working.
Developer reply
Rick, we’re genuinely sorry to hear about your experience. This issue should be resolved with our latest updates. If it is still not working, please contact us so we can help determine the issues and better serve you. 866-319-4093. Thank you! 💚
Best banking service around. With Suncoast credit union for 23 years and after the way they treated their members after Ian, I decided to go somewhere else. Wish I would have gone to First bank years ago.
1 people found this helpful
Developer reply
Gidget, thank you for your kind words and for choosing us! We’re truly honored to have earned your trust and are grateful to serve you. Your support means the world to us. 💚
I love it never had a problem with the first bank app
1 people found this helpful
Developer reply
tyrwan, thank you so much for your kind words! We’re thrilled to hear the app has been working so well for you. It’s a privilege to serve you—thank you for being part of our First Bank family! 💚
Works much better now as long as the internet is working all bugs have been eliminated.
1 people found this helpful
Developer reply
NORMA, thank you for your feedback! We’re so glad the app is running smoothly for you now. Your support means the world to us! 💚
From 39 saved reviews since 8 Mar 2017, all countries.
Share of the 23 negative reviews that mention it
“I really love the bank itself but I'm about fed up with these apps the bank ain't worth a s*** if I can't check on my account since I'm paperless and I don't…”
“Please correct this bug”
“I really love the bank itself but I'm about fed up with these apps the bank ain't worth a s*** if I can't check on my account since I'm paperless and I don't…”
“Difficult to use and now it doesn't want to open.”
“For some reason I cannot be provided with correct username or password for my account online”
Share of the 15 positive reviews that mention it
“I love it never had a problem with the first bank app”
A drop after an update usually means the update broke something.