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Why can't I remote control my WR3600 over the internet? I binded it to my account.
1 people found this helpful
Hello, I wanted to thank you for this app, but I’ve run into an issue: the "one-click-vpn" feature isn't working on my phone. Every time I tap it, the app crashes and displays an "app has stopped" error message. I am using a TR1200 router with the latest firmware (v2.5.25) and an Android 16 phone. Checks show that the VPN server profile has been successfully installed on the router and the app has the necessary permissions on the phone; I would appreciate it if you could resolve this issue.
Developer reply
Dear Customer, Sorry for the inconvenience caused! We will fix this issue in the next app update. Thank you for your patience and support.
easy and simple could be better, cudy devices sometimes appear as clients
😂🙏
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The real time bandwidth and device speed monitoring in this app is completely broken. Connected devices consistently show 0.00 Kbps even while actively streaming, gaming, or downloading large files. Device renaming and status syncing are also buggy. The router hardware itself works fine, but the app's reporting and traffic tracking need a fix.
can't connect to network, keeps saying "network error" not happy with it
automatic logout probleam
apps slow response
From 207 saved reviews since 12 Mar 2024, all countries.
Share of the 84 negative reviews that mention it
“Doesn't even connect to the mesh WiFi.”
“Unable to control device net speed (Only can block and unblock).”
“I find this app very annoying, and the fact that I log into the wr1300 router with my standard password and don't change it, and then I try to log into it ag…”
“Please fix the bugs on the app, to make it more user friendly please.”
“If you face any software issues, setup difficulties, or firmware update problems, you are unlikely to get any technical support.”
“Subject: Urgent: Cudy AX1500 Cloud System Not Working Dear Cudy Support Team, I am Jisan and I recently purchased a Cudy AX1500 router.”
Share of the 100 positive reviews that mention it
“It’s very reliable and easy to use.”
“I've only been using it for a few days but I think it's great.”
“I just love the clean and user-friendly design.”
“Makes managing my Cudy router quick and hassle-free.”
A drop after an update usually means the update broke something.