used this for a few years. now it is in forever can't sync mode. all day. ive emailed everyone. no one responds. I might quit my job over it honestly
What users say
From 179 saved reviews since 22 Mar 2020, all countries.
Top complaints
Share of the 78 negative reviews that mention it
- Crashes and bugs26%
“Bottom line why try to fix something that wasn't broken.”
- Lag, slow, battery12%
“Will not allow me to optimize my battery so it steadily drains it.”
- Lost progress, account6%
“Login error message when not trying.”
- Bad update4%
“Now, since the update, there is a small window that pops up that you have to get whatever you are scanning to fit in.”
This app has lots of quirks and not so many great qualities. It's constantly wanting the app refreshed, but it's a driving app. Saved pictures often don't save. I find it frustrating more times than not.
only I would like it would be to have built in map navigation. As well when I click on past orders to see all details again.
easy to use
The staff are extremely helpful in resolving issues.
app was great before it's last update. Phone Battery gets drain really quick and the phone stays extremely warm when using the app. Hopefully it gets fixed soon
good
I have to reinstall this thing like 3 4 times every day getting tired of it... Thank you for resolving that issue... Is it possible to resolve the continuous scan issue with the bluetooth barcode scanner attached to the phone... You have to skin and push manual every time🙄
Developer reply
We have addressed this in our new release today. We made changes to overcome the recent issues faced by our users. Please upgrade to the new version & consider re-reviewing our app to let us know how it works for you.
please fix the refresh bug, it doesn't want to. have to close and open the app constantly all day. pulling down to refresh doesn't work. other than that it's great, nice and simple and easy to use.
1 people found this helpful
I asked the nice people at CXT and they fixed the problem. Thanks for listening, I appreciate it. Back to being good and easy to use. This above is true but now it seems I have to log in . 2 or 3 times to start the day. Super annoying.
2 people found this helpful
Developer reply
Based on your valued feedback, we've made adjustments within our new 3.7.5 version. We've added a 4-hour inactivity timeout, so drivers that haven't logged out can reopen without reauthentication as long as they are w/in the inactivity time limit. Please upgrade to the new version & consider re-reviewing our app to let us know how it works for you.