Ringe produkt og app, der er ikke kommet nogle funktionaliteter til de sidste 8 år. Danfoss kan ikke engang finde ud af at synkronisere klokken på CC'....
Ringe produkt og app, der er ikke kommet nogle funktionaliteter til de sidste 8 år. Danfoss kan ikke engang finde ud af at synkronisere klokken på CC'....
1 people found this helpful
Developer reply
Tak for kommentaren. Kontakt os venligst for yderligere hjælp: https://linkapp.danfoss.com/da/request
update 26th nov - now i can't read the top or bottom of the app as it overlaps the top and bottom bars on my Samsung Galaxy S25 Ultra, it makes the app hard to use and I can't see the temp in one of the rooms.
3 people found this helpful
just updated the app now it doesnt fit the screen cant see status or temp of the. rooms
1 people found this helpful
Just updated the app and now it doesn't fit the screen on my phone, so some of the buttons can't be clicked. So it's worse than before the update...
8 people found this helpful
Devices keep disconnecting from the network. When the app is working, it is incredibly slow, every command takes 10-30s to process. The worst app I unfortunately have to use.
Developer reply
Thank you for the comment. How to improve slow connection time: https://linkapp.danfoss.com/en/articles/index?id=ka03b000000Q4DWAA0 Technical support: https://linkapp.danfoss.com/en/request
I'm renting an apartment in a building of 3 apartments with one Danfoss Link system. We're all on the same "living zone". I'm trying to create my own living zone so I can have my own schedule without messing up the other tenants. It's impossible to do and there's literally no help or support on line to assist. There's no point having a schedule if youre forced to heat every single room at the same time! Basically everything has to be done manually! Very inconvenient :(
Developer reply
Thank you for the comment. Please contact us for further assistance: https://linkapp.danfoss.com/en/request
I have to say it works but their new Ally system does not support the previous gen devices from Danfoss. Also there is no history for temperature changes, which would be super useful for learning how to optimize home heating. I've invested 2000$ into Danfoss Link system for my home heating just to find out that a year later they release Ally and now completely refuse to fix any problems in the old system. This is not a smartphone which you change every couple of years, it is home-maintenance devices which are supposed to work at least a decade or more and save you money. But if you deprecate the old system every few years it will never be economically justified to invest into Danfos systems. Why should I pay premium price for Danfos if I could go with something 4 times cheaper from AllExpress?
4 people found this helpful
Developer reply
Thank you for the comment and suggestion. We are constantly working to make our products better and therefore greatly appreciate feedback from users. We continue supporting the Danfoss Link system, please contact us: https://linkapp.danfoss.com/en/request For the Danfoss Ally system, support team: customerservice.uk@danfoss.com
Horrible UX. Unintuitive and buggy app.. Worried about the future access and control of my heating system. Wish I had bought another system.
1 people found this helpful
Developer reply
Thank you for the comment. Please contact us for further assistance: https://linkapp.danfoss.com/en/request
Comment is constantly deleted.
Developer reply
Thank you for the comment. Please contact us for further assistance: customerservice.uk@danfoss.com
Everyday I have error of losing connection. Sometimes rebooting helps, sometimes no
Developer reply
Thank you for the comment. Please contact us for further assistance: https://linkapp.danfoss.com/en/request
From 46 saved reviews since 26 Dec 2015, all countries.
Share of the 27 negative reviews that mention it
“For communication, the app contacts a Danfoss "cloud server", which then communicates with your CC in some "secure" (aka obscure) way.”
“the app was very slow in the past in terms of interactions with the controller.”
“Although the data is available, there is no interface/API available.”
“please fix this bug and connection speed between the app and controller”
“Difficulty with CC and getting any positive support in the Czech Republic.”
“This is not a smartphone which you change every couple of years, it is home-maintenance devices which are supposed to work at least a decade or more and save…”
Share of the 14 positive reviews that mention it
“enjoying the hole system af Danfoss living very much.”
“Also which for a smart watch up.”
“app is nice designed but a bit simple and updates not kept regularely for adding new features which is a pitty per the tech Danfoss has in the hardware .”
A drop after an update usually means the update broke something.