Zen Planner Mobile

This new version is a downgrade as many other reviews are stating. it is basically unusable. the eligible students list in a class takes 30 seconds to load so taking attendance during class in untenable but thats the whole point of having the app on your phone. Many of our people are not even using the app because it functions so poorly. I put in requests and complaints and have heard nothing and seen no improvements in the time it has been out. There's more but I have run out of space it's so b

Retail sales don't even work. I can't add items to cart without the app lagging, freezing, or fully crashing. Bold of you to discontinue the old app when such a fundamental feature won't even work right on the new app.

1 people found this helpful

This isn't like the old app with Zen. Why can't we see who's paid now in their profile, bills are now there? They finally added the actual students to the classes. The bottom of the app pulls up my phone's bar because of where they put the overdue stuff and things like that. Having to scroll right to left instead of up and down is also annoying.

3 people found this helpful

Runs very very slow. Doesnt have same features as previous app. Things need to be put right before we have to use. We can reserve members to class from waitlist? Can only check in from waitlist.

Why did you remove the kiosk feature? that was a terrible decision. My kids class loves signing in using their face bubbles. I'm looking for a new software now.

Worse than the old app. Eligible students no longer display for selection, you have to search for each of them by hand. It also takes multiple clicks to check-in a student instead of the one-click of the old app. It takes a lot more time and work in this new app.

1 people found this helpful

I hate the new app. I now have to search by name instead of clicking from the eligible students list to sign them into class. I used to be able to see their picture and sign them in. Now I have to remember everyones name ( pretty good at that but new students are not always the case.) and then type it in to sign them in. This takes a little longer and makes me feel bad asking for names all the time.

2 people found this helpful

there does not seem to be a way to access all students, like the people menu used to do. Unchecking someone in is not intuitive. I like the layout more, and the ability to see my schedule individually. Is there a way to set the default to viewing everything though? As an instructor it's definitely nice to see just my stuff, but it's hard to tell who else has stuff going on, so as an owner/manager, being able to see everything that is going on from the start would be nice.

The ability to uncheck-in (back to reserved) students that were checked-in by mistake would be nice. update: good to know. thx

2 people found this helpful