CompareOpen in Google Playfor a small local book you would think they would provide good customer service, unfortunately not the case. stick to the bigger and better known apps
Developer reply
We appreciate your feedback. We are sorry to hear that your experience with our Customer Support has not been a positive one. As the only local sportsbook, we greatly value input from our Arizona residents, as it helps us continue to improve our services for you.
addictive , waste of money
Developer reply
At Bet Desert Diamond, we’re committed to responsible gaming and encourage guests to wager for entertainment and within their limits. If you or someone you know has concerns about gambling, confidential support is available 24/7 through the Arizona Division of Problem Gambling at 1-800-NEXT-STEP (1-800-639-8783) or by texting NEXTSTEP to 53342.
garbage. the login/sign up process sucks, once signed up, you can't deposit anything. Flagged for fraud
Developer reply
We apologize for the frustration with our sign-up and deposit processes. As a licensed operator under the Arizona Department of Gaming, we must follow strict security protocols to ensure the integrity of your account. Thank you for sharing your feedback with us.
slow interactions not many promos
Developer reply
Thank you for your feedback; we are always looking for ways to improve! We do offer some of the most frequent promotions in Arizona, including a daily Prize Wheel where customers can win up to $1,000 with no deposit required. This is part of a broader rewards program featuring regular boosts, ongoing promotions, and our Diamond Loyalty points.
BEWARE, Downloaded and made deposit got the promotional $20 for $100. Made a couple bets, not it won't let me back into the app! 😡 UPDATE-BEWARE! They want 5 different documents after I alredy deposited $20, now I can't get into the app and customer service wont refund until I submit the docs. Bank statement , picture of my debit card, picture of my credit card, photo of 2 different forms of identification. NOT ONE of the other betting apps require that much info. Sounds fishy an I'm out $20
2 people found this helpful
Developer reply
We apologize for the frustration caused by our verification process. As a licensed operator under the Arizona Department of Gaming, we are required to follow strict security protocols to ensure the integrity of your account, which may require additional documentation. Contact our Customer support team for any further assistance.
this app is a scam. stay away. Check the az gambling committee website to find out what apps are real and what apps are scams. if I find these ppl ran over with a car. I'd laugh in their family's face.
Developer reply
As a licensed and regulated operator under the Arizona Department of Gaming, we are required to follow strict security protocols to ensure the integrity of your account. If you need further assistance, please contact our support team daily from 10am to 10pm via in-app chat 📞623 777 2213 📧 support@betdesertdiamond.com
horrible and shiesty behavior. out the blue they started asking for debit, credit card screenshots, a photo of you with your id etc. cards you dont even use etc. and ive heard this from various other users. they try to use verbal manipulation to why they are asking super personal info OUT THE BLUE mind you, customer service is trash, they get back days later. dont download this headache
2 people found this helpful
Developer reply
Thank you for the feedback. As a licensed and regulated operator under the Arizona Department of Gaming, we are required to follow strict security protocols to ensure the integrity of your account. Contact our support team daily from 10am to 10pm via in-app chat 📞623 777 2213 📧 support@betdesertdiamond.com, for any further assistance.
great sportsbook
Developer reply
Thank you for your 5-star review! Hope you continue to enjoy the app!
You have to fight tooth and nail for them to give you the advertised sign-up bonus, the interface is extremely confusing, and withdrawal takes a very long time. I'm still waiting for my withdrawal, and was told that "sometime in the next 24 hours it will be reviewed". Withdrawl denied: suddenly an additional $20 needs to be wagered to withdraw. They won't withdraw the money or make available. They want me to deposit MORE funds to bet to be eligible to withdraw. Filling a complaint with the AGD
3 people found this helpful
good promotions, good odds, fast pay outs, overall good sportsbook
Developer reply
Thank you for the 5-star review! Your positive feedback is greatly appreciated by the whole team. We’re glad you’re enjoying the app!
From 28 saved reviews since 9 Oct 2025, all countries.
Share of the 21 negative reviews that mention it
“it won't let me log in I've reset my password and still won't let me log in my account is locked and I can't access my money”
“it won't let me log in I've reset my password and still won't let me log in my account is locked and I can't access my money”
“app is broken.”
“You have to fight tooth and nail for them to give you the advertised sign-up bonus, the interface is extremely confusing, and withdrawal takes a very long time.”
“slow interactions not many promos”
Share of the 6 positive reviews that mention it
“love it”
“its free?”
A drop after an update usually means the update broke something.