CompareOpen in Google Play
this app interfere with my dexcom reciever
Developer reply
Hello. We would like to follow up with you. If you would like a member of our team to reach out, please submit a request through our Self-Service Self-Service Customer Support Portal located at https://account.dexcom.com/support-forms/guest/submitcase#display_chat. Thank you.
makes me more comfortable with diabetic reading
Developer reply
We really appreciate your feedback! 💚 To learn more and browse our FAQ’s, please visit our help center at: "https://www.dexcom.com/faqs".
good
Developer reply
We really appreciate your feedback! 💚 To learn more and browse our FAQ’s, please visit our help center at: "https://www.dexcom.com/faqs".
I have been on G7 for a couple years and find it extremely helpful in montoringmy eating habits. It is also a very simple application to use and maitain.
Developer reply
We really appreciate your feedback! 💚 To learn more and browse our FAQ’s, please visit our help center at: "https://www.dexcom.com/faqs".
Honestly the app isn't that bad but i would really appreciate it if we could be able to silence alerts longer than 6 hours. I understand that's probably not possible especially with it being a medical app but we should be able to turn it off when we want.
Developer reply
We appreciate your review. We will pass your feedback along to our Product team for consideration in future updates.
Please make it compatible with Samsung Galaxy Z Fold 8.
Developer reply
Dexcom apps are classified as medical devices and we're required to test all mobile devices used with Dexcom systems. Here's a useful list of devices and apps that are currently compatible with Dexcom products "https://www.dexcom.com/en-GB/compatibility/g7?ipc".
i hate the fact that the first couple of days you get in inaccurate reading and i hate the fact that you also need a certain amount of storage or else the app is going to crash and decide you aren't gonna get your readings if you don't have enough storage, oh welp you don't get your readings. the only part I'll give credit to where its due is the customer service people. incredible and very fast people very helpful
Developer reply
We're sorry to hear that, thanks for letting us know about this issue. Please call us on 0800 031 5763 (UK) or 1800 827 603 (ROI) and we’ll be able to help you out 💚 Alternatively you can fill a Product Support request and we will get back to you "https://dexcom-intl.custhelp.com/app/support_request".
App notification doesn't display correct blood sugar level. It will have one number in the notification, such as 97, then I open up the app, because it doesn't feel like 97, then the app says 298. I have restart my android mobile for it to be correct again. I'm in the USA, using a Samsung Z Fold 7
Developer reply
We're sorry to hear that, thanks for letting us know about this issue. Please call us on 0800 031 5763 (UK) or 1800 827 603 (ROI) and we’ll be able to help you out 💚 Alternatively you can fill a Product Support request and we will get back to you "https://dexcom-intl.custhelp.com/app/support_request".
It's very nice not to prick your fingers all the time.
Developer reply
We really appreciate your feedback! 💚 To learn more and browse our FAQ’s, please visit our help center at: "https://www.dexcom.com/faqs".
1) When the mute timer expires, one of the sounds types is restored but all other sound types such as ringtone remain muted. This has been an issue for over a year. Will you ever fix this issue?! 2) It's 2026, maybe you've heard of this thing from 20 years ago, it's called DARK MODE!
Developer reply
Hi there, thanks for getting in touch. Our team of experts are best placed to talk this through with you. Please give us a call on 0800 031 5763 (UK) or 1800 827 603 (ROI) and we’ll be able to help you out. 💚
From 406 saved reviews since 12 Jul 2023, all countries.
Share of the 229 negative reviews that mention it
“It also goes offline for hours at a time.”
“It crashes at least monthly and has to be reset to defaults.”
“I read the reviews and would have never purchased this one, but due to insurance changes i cannot use another sensor any more ( starts with L, I NEVER had an…”
“The only thing I can say right now is that it doesn't suck the battery dry like the Libre app.”
“Interface is terrible.”
“For no reason randomly makes you login but you have to remember how you created the account to login correctly.”
Share of the 115 positive reviews that mention it
“I have enjoyed using this app.”
“Fantastic, simple, and intuitive design.”
“Fantastic, simple, and intuitive design.”
“I think people just don't know how to use the app and get the companion apps to go with it.”
A drop after an update usually means the update broke something.