lag time, lost order
lag time, lost order
Good food and a good app.
Love the new burger size!
FOX YOUR COUPONS! I can't even apply 1 single couple to anything, your app is glitching!
Great food and service, but horrible app. The cart constantly has errors and is blank, so you can't do anything. The app's built in tracker never matches and says will be delivered/ready by the next day. This company needs a new software dev contractor, because they don't know how to program themselves. I've developed better apps than this.
loading issues
love this place
no option for large Dr pepper? only small?
This app has stolen multiple reward meals I've earned. I tried to have it fixed, but Good Times never responds. It's really turned me off to trusting this restaurant as a whole. wiping away award points three times and refusing to replace them seems purposeful.
great food, not so good app.
From 107 saved reviews since 11 Mar 2022, all countries.
Share of the 50 negative reviews that mention it
“I tried to refund in app, but the Order History page doesn't work.”
“When setting up your account, you need to add your birthday.”
“It was always loading.”
“Corporate America - making things more difficult, and stealing our information!”
“When I got to the store, they told me that they didn't have any online orders in the system.”
“New update is trash.”
Share of the 50 positive reviews that mention it
“Food is really good....I like the strawberry cheesecake addiction with extra cheesecake”
A drop after an update usually means the update broke something.