bad app on TV always resets or turns off and freezes
bad app on TV always resets or turns off and freezes
Developer reply
Hi Wes, that doesn’t sound right. If the app won’t load or keeps crashing, try clearing your device cache and data. If that doesn’t resolve your issue, please Contact Us by visiting help.discoveryplus.com. Once we receive more information, someone from our team will reach out.
We've had this app for years and to find out about the $2 increase to monthly subscriptions the day of the increase is a poor business choice. To have to increase pop up with the two options of accepting the $2 additional monthly charge or immediately having it cancelled all in one day is unnecessary. It's cancelled though. A million ways to give notice like other apps and options. You didn't do either.
Developer reply
Hi Laurie! Thank you for taking the time to share your feedback. We truly appreciate hearing from you, and I've documented your comments so they can be shared with the appropriate team.
simply love it
Developer reply
Hi Cheryal, thank you for taking the time to post your review! We’re so happy to hear you’re a fan of discovery+.
⭐⭐⭐⭐⭐ I absolutely love Discovery Plus! It is one of my favorite streaming services! The variety of shows, fascinating documentaries, and educational programs is simply amazing. There is always something interesting and entertaining to watch. I truly appreciate the quality of the content and all the hard work behind it. Discovery Plus never disappoints! Thank you for providing such wonderful entertainment. I highly recommend it to everyone! Keep up the fantastic work! ❤️👏
Great selection of shows, Thank you all!!!
Developer reply
Hi Marc, thank you for taking the time to post your review! We’re so happy to hear you’re a fan of discovery+.
Due to the price going up I won't be renewing my subscription.
Developer reply
Hi Adam! Thank you for taking the time to share your feedback. We truly appreciate hearing from you. This price change will allow us to continue to provide can’t-miss stories in the food, home, relationships, true crime, paranormal genres - plus so much more.
Good at $5.99 but not $6.99 I will be leaving Discovery as of December.
Developer reply
Hi Bear! Thank you for taking the time to share your feedback. We truly appreciate hearing from you, and I've documented your comments so they can be shared with the appropriate team.
I absolutely love discovery the only down fall is that the price keeps increasing but in my life it's a must
Developer reply
Hi Stacy, thank you for taking the time to post your review! We’re so happy to hear you’re a fan of discovery+.
i love most of the crime shows on Discovery
Developer reply
Hi Pat, thank you for taking the time to post your review! We’re so happy to hear you’re a fan of discovery+.
I love being able to watch 90 day fiance. I hate the fact they don't drop shows like Sheet Talking until the end of the season. I might switch to HBO so I can get them. I don't have cable so I'm not going to waste my time and download the TLC Go app. Overall I'm very disappointed they don't let us get every show. What's the point in paying for a subscription that only shows half the content?
Developer reply
Hi Lori, we totally understand the disappointment. We know you want to get the most out of your discovery+ subscription, especially for your favorite shows. Availability can vary by title, and we really appreciate you taking the time to share your feedback.
From 332 saved reviews since 5 Jan 2021, all countries.
Share of the 147 negative reviews that mention it
“An ad plays then the app starts to glitch, freezes, tiles, then crashes.”
“The ads are literally the only thing that works on this app and paying for it is a waste of money.”
“An ad plays then the app starts to glitch, freezes, tiles, then crashes.”
“I love the shows to watch, but there's just so many bugs that need to be addressed or maybe they need much larger servers.”
“All the help articles indicate that there should be an option in the account settings but there isn't.”
“It keeps having "technical difficulties" whether on the phone or the tv, it's very frustrating.”
Share of the 150 positive reviews that mention it
“(Revised review) I've had Discovery Plus for a few months and I love it.”
“No matter which platform I've tried (Android, laptop, roku smart tv) the same problem persists.”
“I'm very picky about the streaming services I have and this one is absolutely amazing, especially for $6.99 for no ads!”
“It's easy to use, has the shows I want to watch at my fingertips, etc.”
“I look out the window the blue sky clouds and pollution and a very hot day in the state of Texas that's where discovery+ comes in on hot hot hot hot hot hot …”
A drop after an update usually means the update broke something.