★★★★★David Croft (NeuroMnemonic)v1.0.617 Oct 2026
the app crashes and closes any time I try to access my feeder. tried rebooting and reinstallinf with no success. does not support multi user control correctly either
CompareOpen in Google Play★★★★★Polonca Puceljv1.0.626 Sept 2026
As soon as the feeder went offline, the app completely unlinked it from both the admin and shared accounts instead of showing it as disconnected. Unlinking devices during a connection drop makes the app completely unreliable for pet care. To make matters worse, support has been unresponsive for days. Please fix this bug and address support tickets promptly.
★★★★★Patrick Pendergrassv1.0.626 Aug 2026
notifications haven't worked for years and feeding schedule constantly resets. petlibro clearly don't care to fix it unfortunately. used to be a great app and feeder when it worked in the beginning.
Developer reply
Thank you for bringing this issue to our concern. We apologize for any inconvenience this may have caused. To better assist you, please submit feedback through the app and include 【Play Store Feedback】 so we can assist further(so we can review the in-app logs to investigate). Path: App → Me → Feedback → Submit Feedback.
★★★★★Chris Kartanav1.0.625 Aug 2026
No 24h clock
★★★★★Nico Phillipsv1.0.613 Aug 2026
I've had nothing but problems with all of their products. I bought their pet fountain and automatic feeder thinking O could control them both from the same app but that was not the case. I had to download a separate app for each. The fountain didn't work for longer than a year and the feeder is offline so often I usually have to scoop the food out manually. I do not recommend their products.
★★★★★DeShawnv1.0.62 Aug 2026
there is a bug. everytime I try to open the app it closes. please get this fixed....
★★★★★Brigitt Arndt16 Jul 2026
this app stopped working. I got a new phone and it's not available to install on it.
★★★★★Manu Shivakumarv1.0.626 Jun 2026
does not connect anymore.
★★★★★Nicholas Lesterv1.0.622 Jun 2026
Have struggled with trying to change feeding schedule since I've had the products (two wifi feeder models with cameras that i got about 3 years ago). Feeders release food sporadically resulting in weeks of far too few feedings and then weeks of way too many feedings which cant be solved through the app since it simply doesn't respond to schedule changes. very frustrating. occasionally when I reset both feeders and delete and re-download the app it works, but that is only for a matter of time
1 people found this helpful
★★★★★A Sv1.0.64 Jun 2026
App no longer works so my feeder just constantly goes off at random times and over flows all over the floor. Planned obsolescence is so annoying I won't be purchasing anymore products from this company. Anyone's whos pet feeder model requires this app can no longer use the product as it was intended.
1 people found this helpful