very nice
very nice
it's so nice and I got one free also face wash plss do app download ❤️❤️❤️ it's worth to download this app literally I order there suncream in a every month ❤️❤️❤️❤️ so good it's is
Developer reply
Your support motivates us to keep improving and delivering the best experience possible. We're delighted to know that you love our products. Thank you for being a valued customer! Team Dot&Key.
worst experience for delivery i have ordered products on 14th October , it 30 oct today I haven't received my order the order is prepaid what can I do now as the refund process is also slow please deliver the product on time
Developer reply
Hi, Please accept our sincere apology. We are very sorry to know about your experience with us. Please let us know your order number at care@dotandkey.com and we promise to get this resolved quickly.
Worst experience! I placed an order on 28th October, and after keeping it unprocessed for 3 days, Dot & Key cancelled it automatically without any reason. What makes it worse is that I had to place this second order because my previous order was also never delivered to me! Your customer support is completely useless as it is fully automated with AI bots, and there are no real human agents to help or answer why my orders are constantly failing. I want my products and a clear explanation for these
Developer reply
Hi, Please accept our sincere apology. We are very sorry to know about your experience with us. Please let us know your order number at care@dotandkey.com and we promise to get this resolved quickly.
good aap for everybody
Developer reply
Your support motivates us to keep improving and delivering the best experience possible. We're delighted to know that you love our products. Thank you for being a valued customer! Team Dot&Key.
hydrating range is superb 👌 affordable range
Developer reply
Your support motivates us to keep improving and delivering the best experience possible. We're delighted to know that you love our products. Thank you for being a valued customer! Team Dot&Key.
excellent
Developer reply
Your support motivates us to keep improving and delivering the best experience possible. We're delighted to know that you love our products. Thank you for being a valued customer! Team Dot&Key.
It is the best but lill costly.
Developer reply
Your support motivates us to keep improving and delivering the best experience possible. We're delighted to know that you love our products. Thank you for being a valued customer! Team Dot&Key.
excellent 👌🏼
Developer reply
Your support motivates us to keep improving and delivering the best experience possible. We're delighted to know that you love our products. Thank you for being a valued customer! Team Dot&Key.
good products
Developer reply
Your support motivates us to keep improving and delivering the best experience possible. We're delighted to know that you love our products. Thank you for being a valued customer! Team Dot&Key.
From 247 saved reviews since 7 Oct 2022, all countries.
Share of the 87 negative reviews that mention it
“Even after prepaying, the app had technical glitches and didn't create the order and money got deducted.”
“Even after prepaying, the app had technical glitches and didn't create the order and money got deducted.”
“There is no point in making an online delivery app if you're not consumer friendly and don't have basic facilities.”
“What was point of all the sale and advertisement when they can't even handle their logistics properly.”
“One of the worst UI I ever use please Dot and key you have one have one of the best products in Market same on other hand I have worst experience with your a…”
“I placed an order and the amount was successfully deducted from my account, but after that, the order didn’t show up in my order history.”
Share of the 148 positive reviews that mention it
“I love this products Dot and key is one of my favourite brand.”
“but dot & key send m some sunscreens for free😭 I'll always be greatfull to you😭”
“it's my first order Im expecting fast delivery and best products now while the rest app is perfect and easy to use”
“yah think hai.”
A drop after an update usually means the update broke something.