I was frustrated at first but help desk was very helpful and friendly
I was frustrated at first but help desk was very helpful and friendly
app very buggy. constantly shuts down on me
shipping is slow- not speaking of pre-order items. Took over 9 days to process and they are trying to say it has been partially shipped even though it is saying the entire order is still processing with no tracking number. *through the app
love these pants
I Love these Jeans!!!
Be careful when dealing with this company. Customer service is ridiculously poor - they may not even be an actual company. I made an order, paid of course, and when the order did not arrive they refused to refund money - just continuously put me off. DO NOT RECOMMEND!!! There should be an option for 0 stars but unfortunately the lowest score is one star!
Love ❤️ love ❤️ love
Love, Love, Love everything Halara x
terrible customer service
I love the ultra tall option and color options. The stretch is so comfortable.
From 240 saved reviews since 23 Sept 2022, all countries.
Share of the 99 negative reviews that mention it
“They dont calculate correctly I got an anniversary code but couldn't use it saying my purchase didn't qualify but yet would never come back or tell me what t…”
“All in all, better hope that the products fit, because otherwise you'll be stuck figuring out how to return them.”
“They make it completely impossible.”
“Its frustrating that you have to download the app in order to track your package, but on top of that, when I signed up my order wasn't listed in my account a…”
“to start, this app is extremely slow and glitches constantly, making it a very frustrating experience.”
“I try to go to the app and for a week has stated "network error." Their website doesn't work either.”
Share of the 128 positive reviews that mention it
“Love the color options and materials are soft and breathable.”
“It's easy to use, but the discounts (BOGO, 3 for 2, etc) can go wonky the more items you add to your cart.”
“If something doesn't fit or isn't what I expected, returns are hassle free.”
“so comfy and addictive to buy, beware lol 😁”
“Regardless, I still think they are fantastic work trousers.”
A drop after an update usually means the update broke something.