Best app based driver centre in Kolkata
Best app based driver centre in Kolkata
Driver assignment is very bad they cancel last minute and the support just says sorry go find somewhere else. no courtesy to let user know that driver not coming.
best app
Best app based driver centre in Kolkata. Highly recommended
looks they hv only built app, nothing on ground. I booked driver, kept showing will confirm by 9.45 am... at 10 when I raised ticket... no response.... Total waste of time.
1 people found this helpful
Drivers are very reliable and professional. Highly recommended
Unreliable service - booking done 3-4 days before, they couldn't arrange a driver and to top it off, they didn't even bother to inform me of the unavailability till I contacted them about it. Book with them only if you have a backup booking elsewhere or can self drive because they aren't coming.
Developer reply
Writing Hi! We sincerely apologize for the inconvenience caused. We’re continuously working to improve driver availability, ensure timely communication, and provide a more reliable booking experience. Your feedback helps us identify areas where we can do better. I appreciate your understanding.
Extremely Disappointing Recruitment Experience – A Serious Lack of Professionalism and Basic Courtesy My experience with Drivers4me has been nothing short of appalling. I have been through several professional recruitment processes throughout my career, but I have rarely encountered such a blatant disregard for a candidate's time, dignity and professional background. I waited practically the entire day for this interview, ultimately missing my mother's doctor's appointment in the process. And
Developer reply
Hi! We sincerely apologize for the inconvenience caused. We’re looking into what happened and checking the details internally. We take your feedback seriously and will work to ensure a smoother, more professional recruitment experience. Thank you for bringing this to our attention.
WORST CUSTOMER SUPPORT - GO FOR DRIVE EASE APP. VERY POLITE & GENTLE EVEN, IF THEY CAN'T ASSIGN A DRIVER WILL GIVE YOU A CALL & APOLOGISE. WHERE AS DRIVERS4ME IS ARROGANT - DON'T EVEN BOTHER TO CALL OR RESPOND AS IF, THEY ARE DOING A FAVOUR.
1 people found this helpful
Developer reply
We’re sorry we let you down. Whether we can assign a driver or not, you deserve a timely update and respectful support. Please email your booking details to support@drivers4me.com so we can investigate what went wrong and address your concerns.
good app
Developer reply
Hi! Thank you for your kind words and support. We’re glad you had a positive experience with Drivers4Me. Your trust means a lot to us. For assistance, call 8882012345, and kindly share Drivers4Me with your family and friends.
From 212 saved reviews since 16 Feb 2019, all countries.
Share of the 74 negative reviews that mention it
“And then he just harassed me for money, dropping him back to the pickup location etc.”
“This lack of transparency makes it difficult for users to make an informed decision, and renders the booking process unduly tedious.”
“This app totally useless if you are stuck in time bound situation”
“And I also learend in the process that the app has no control over it's driver.Now that I am asking the app customer care to refund the money that I have add…”
“The slow creep of the car and his hesitation in handling the car made it obvious that he did not know how to drive automatics.”
“I therefore request that you rectify this issue at the earliest and restore my account without any cancellation charges.”
Share of the 136 positive reviews that mention it
“Kolkata traffic is always a challenge, but with Drivers4Me I travel without stress.”
“Everything was smooth and hassle-free.”
“Kolkata traffic is always a challenge, but with Drivers4Me I travel without stress.”
“The app is intuitive & quite easy to use even for people like me who are not too savvy with mobile apps.”
A drop after an update usually means the update broke something.