it was very easy 👌 and convenient to shop from the app.
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Compare allVery cumbersome, hard to recognize my payments
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it was very easy 👌 and convenient to shop from the app.
Very cumbersome, hard to recognize my payments
Developer reply
We're sorry to hear you've had difficulty with checkout. We understand how frustrating it can be when payment information isn't recognized or the process feels cumbersome. Please contact DSWFeedBack@designerbrands.com including any error messages or screenshots if available. We'd be happy to investigate further and help improve your experience.
It's a great app. I love your store. I love shoes. But it doesn't seem to be visible on my phone. All of my apps on my phone are alphabetical. I just prefer it that way. But DSW is not included. Odd that it's at the beginning of the letter A.
very convenient and easy to use.
easy shopping experience. more choices than physics tore. store.
DSW my favorite store hands down!! Great quality shoes!
always easy and find great deals when ordering online. love dsw!
easy to use
thank you so much!!!, I love my shoes every time!! best quality ever and don't forget designs!!,they are ver comfy too!! discounts are always there!!! love my app!!💖
I do not like the pop up ads at checkout.
From 246 saved reviews since 26 Sept 2018, all countries.
Share of the 74 negative reviews that mention it
“Very slow and glitchy.”
“What should have taken 3 minutes tops took over 15 minutes to purchase.”
“I've been trying to check out for almost 3 weeks, at this point I'm just going to log in online but I just don't want the hassle of trying to remember my pas…”
“Very slow and glitchy.”
“Also because the UI is confusing, I would tap "add to cart" without realizing it was adding it behind the scenes - there was no indication that it happened.”
“I've been trying to check out for almost 3 weeks, at this point I'm just going to log in online but I just don't want the hassle of trying to remember my pas…”
Share of the 135 positive reviews that mention it
“Really well designed, easy to use app...”
“Easy to browse especially if you're looking to browse by category (style, size, color, etc).”
“Free shipping if you are a member (which is free), or curbside pickup.”
“I love this app”
“Plenty of retailers neglect to update or even just create a user-friendly interface and I think DSW does a decent job maintaining both of those things; howev…”
A drop after an update usually means the update broke something.