always easy and straight forward to find item and order.
always easy and straight forward to find item and order.
ready to browse, lovely range
Did get discount as mentioned when downloading app and creating an account!
disappointed having only used the app once, I followed a QR code to get the app and a promised 10% off, which I did, yet still I had to go out of my way to find the voucher as it did not auto apply to my basket, copy the code and then apply it to get my 10% - worse still, a double negative on the privacy tick box on checkout, sneaky underhanded company
easy and quick to use
please discuss with CREATION credit application, the site needs regular testing, some technical glitches which nearly stop me to complete the transaction.
always quality and has never once gone wrong with the shop and the bedding is state of the art
ive just ordered 2 Charnwood Grande chairs with a lovely lady Marie excellent service. In grimsby thankyou to this lady x
easy to use, had what I wanted. All good 😊
10 percent off first order and easy to use
From 261 saved reviews since 29 Nov 2025, all countries.
Share of the 34 negative reviews that mention it
“App tells me I have sucessfully made a purchase, and debits my credit card.”
“I also wanted to pay using Creation and already have an account but the only option to use this payment method is to reapply for an account so couldn't use it.”
“paying via Google Pay or visa doesn't work.”
“delivery is split , barely have sets, I was searching for dovet set, but didn't pay attention bought just duvet cover, now can't find matching pillow cases ,…”
“Dunelm I love you but I had to uninstall the app, partly to avoid having to watch a 5 second animation every time I click a shopping ad.”
“Absolutely impossible to cancel an order.”
Share of the 216 positive reviews that mention it
“Easy to use site and transaction service.”
“love this place has just about everything to kit your home out within your own personal budget.”
“fabulous items that are high design led buy budget friendly prices.”
“Free delivery on £60 and above is what keeps me buying (probably more than I should!)”
A drop after an update usually means the update broke something.