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don't have decent WiFi at home so makes this app a pain to use and no way of connecting from phone directly to base is just dumb. machine works great but need a better app for the price you're paying for it... do better dyson.
doesn't explainba damn thing, returning this
Most of the time, it shows filter life as 100%. and it never showed daily average citing due to insufficient data but my dyson purifier is connected to the wifi 24×7.
I set the schedule and leave it in auto mode and night mode on, but once it gets to the set time, it turns off auto mode and sets the fan speed to 4 but leaves night mode on.
The apps ok, the US hot cool restrictions are terrible. If the app could get updated especially on the new app design to show the addition animation that's it's actually heating vs filtering and what temp is set via the remote. Would make a world of difference
1 people found this helpful
Developer reply
Hi, connecting your product should be simple so we’re sorry to hear that you are having problems. We’d love to investigate further, please reach out to your local team, you can find your preferred contact option in the ‘Help and Support’ section of the MyDyson app.
Can't login to latest version, won't even let me change the country code for mobile number to login.
I dont need to use the app after the initial set-up, everytime i switch it on or switch attachments, all the settings are the same as what i set it to. Also the tutorials helped in the beginning when i first got my dyson. But now I'm looking for more techniques and advice, as i get more used to my dyson. Wouldve been cool if you could track your hair health through the app aswell. Or just an overall more in-depth experience with your hair-care journey.
Can't link to Google Home. Redirects to Alexa.
STILL WAITING FOR MY MONRY BACK. NEARLY 2 MONTHS LATER..........THIEVES. DON'T GET CONNED. MANY MANY TOOTHBRUSHES FAULTY. DYSON MAKE IT ALMOST IMPOSSIBLE TO REFUND YOU DESPITE LEGAL STATUTORY RIGHTS TO BE REFUNDED. THEY ALSO LIE TO CREDIT CARDS WHEN DEALING WITH SECTION 75 CLAIM.
Great App!
From 240 saved reviews since 3 Nov 2018, all countries.
Share of the 168 negative reviews that mention it
“It says to connect your device to Bluetooth and a network but it doesn't have anyway to do so.”
“It cannot control the device either.”
“Wasted 100s of dollars on a fancy purifier that doesn't work with app.”
“Won't control my very expensive hot and cool fan.”
“Now, every time I try to log in, the app says it doesn't recognize my email address and attempting to re-register results in a message explaining that Dyson'…”
“Cleared cache, uninstalled and reinstalled, tried to connect repeatedly but stops loading at network connection.”
Share of the 52 positive reviews that mention it
“Surprisingly intuitive and easy to use.”
“yes I'm enjoying this app it shows me a map of were it did the cleaning and how long it dose the cleaning”
“I use the app quite frequently between checking the temp and humidity, since the info from dyson is the most reliable out of all my smart devices.”
“Who the hell came up with the new app design?!”
A drop after an update usually means the update broke something.