This company has been easy to work with and their workers have been very friendly .
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This company has been easy to work with and their workers have been very friendly .
app does not work. unable to update.
They will work with you on the bill, I don't like that there is a convenience fee to use a card for payment, charging you to use your own money.
app crashes regularly
Absolutely awesome on the recycling service!
worst company of all time. literal trash
terrible company
They told me that they were charging for picking the cans up when I canceled my service. But then I get the bill, and there was a $20 "energy charge" as well. So I called and asked what that was about, and she said it was for fuel to pick the cans up. I was pissed!!! $75 for picking them up, but then charge another hidden $20 fee for the fuel to pick them up?!!! They would at least be honest if they just said $95 from the start. This is shady, and I will tell EVERYONE to stay away!
everything good but only be concerned is asked me to reset my password every time I try to login they should not be the case kindly assist
I understand there may have been fees. got to pay my bill one time $100 in fees person on the phone did not tell me that
From 212 saved reviews since 7 Nov 2018, all countries.
Share of the 158 negative reviews that mention it
“Have spent 2 hours a day the last week on hold to cancel my account because you can't online.”
“I have had big boxes that were broken down for over a month sitting with the recycling and they have never been picked up.”
“How about actually picking up the trash on the days we PAY MONEY FOR!”
“Impossibly difficult to contact customer service in case of issues.”
“Have spent 2 hours a day the last week on hold to cancel my account because you can't online.”
“slow!”
Share of the 44 positive reviews that mention it
“Rather than making it simple to find, you have to go through 9 hoops just to get the bank option to appear...”
A drop after an update usually means the update broke something.