This app is buggy trash, but it's also the only way to control the chair with a phone. Better than nothing, I guess. I've just had to get used to dealing with all the crashes, disconnects, poor UI, and lack of saved settings.
I initially had trouble connecting via Bluetooth no matter all the different settings I tried. turns out for me anyway I needed to enable location services and then enable Bluetooth but do not pair with any of the chair devices even though they will show up, then turn on the option for NFC detection, and also turn on the option for Bluetooth internet connection sharing, and only after all of those services are running on your phone then you open the app press power button and it will connect.
Couldn't find Bluetooth to connect to my Samsung s24
Update: The Osaki app works like someone else suggested! I should not have updated the app. Now the advanced feature doesn't work and that was the only part I used!
App keeps crashing when trying to use advanced mode which appears to be a bug everybody else is also experiencing. Been like this for the better part of a year which is infuriating considering the cost of this chair.
Seriously, 8 months and still haven't fixed the advanced feature force close of the app over and over
1 people found this helpful
It doesn't work, only the power button work????
Advanced does not work. Last version was better
1 people found this helpful
Broken after updating
1 people found this helpful
Use the Osaki App instead - it works! This app started to crash going into Advanced mode. But the Osaki App works fine in Advanced mode
2 people found this helpful
From 24 saved reviews since 15 Sept 2018, all countries.
Share of the 21 negative reviews that mention it
“App keeps crashing.”
“This is a 5k chair that many people purchased because of the application.”
“Disappointed 'cause the cable for the control is going to break fast and this app could have minimized its use”
Share of the 3 positive reviews that mention it
“I don't think this function was on original remote either though.”
A drop after an update usually means the update broke something.