it doesn't open
1 people found this helpful
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From 157 saved reviews since 31 Mar 2022, all countries.
Share of the 64 negative reviews that mention it
“Everyone please stop using this app,once you are their regular customer you will send money and fiam your easy access won't be credited,they did it to me not…”
“I fund my account but the money didn't reflect since 11 March and I contacted their customer support through WhatsApp but they ignore me.”
“To be sincerely your agents is not working for your customers meant that they are not doing the task you deployed them for, Since last three days I deposited…”
it doesn't open
1 people found this helpful
I just made a Data subscription of 5gb special awoof bundle, how come I am receiving 1gb instead of 5gb? please refund me, have reached out to the WhatsApp customer care but no response
The Airtime to Cash conversion service delivery is so poor, imagine it's taking 2 hours to get credited for Airtime sent to get the cash. And the customer care service is so poor.
Please try to resolve data issues/complaints on time.
this App is scammers, they don't have direct customers services,I have been loosing my money, don't try this App, is fake
scam alert scam alert scam alert I saw people saying they are a scam but I ignored it and tried using it now I can confirm easyaccess is a scam when 1,2,3 people complain about something Omo Na true u will purchase something u won't get it o scam alert
Developer reply
Hi, we'd like to understand the issue and help you with it. Kindly share your details by clicking on the whatsapp icon on the website. We will check and get back to you on this. Easy access is never a scam and cannot be.
The best app I've come across so far. I need to ask one thing however, wouldn't it be possible for you involve airtime and recharge pins sales?
2 people found this helpful
Developer reply
Thank you for your review. We will look into your request in due course.
how come the login page is plain? I redownloaded but couldn't login because there's no space to input my login details. you've to work on this
Developer reply
Hello, we hope this issue has been resolved. Thank you for trusting us.
This is a browser. Develop a real dedicated app.
Developer reply
Dear User, thank you for your review. We will look into your request.
I mistaken sent 300,000 to your acct and refused to refund my money and now I'm receiving notifications that your admin removed 285000 from my wallet
4 people found this helpful
Developer reply
Hello user, please note that incorrect transfers can only be corrected by contacting the source bank to file a claim for a wrong transfer. We do not have the sole right to handle this.
“It's a good app but customer service is really slow and I have been unable to access the app it's say "error check your URL " pls resolve it for cases of eme…”
“Your service is nice but please work on your app it takes years to load and doesn't use wifi ,imagine I'm out of data and connect to wifi it won't load.”
“Pls update the app and improve the user interface....”
Share of the 89 positive reviews that mention it
“I love it!!”
“Getting challenge to verify my email”
“It is a very nice app, easy to use.”
A drop after an update usually means the update broke something.