App rocks.
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never updates. Service still shows as past due after work was completed even after I called support to verify the service was recorded on the account records.
5 people found this helpful
Any app that replaces a web site gets a single star. Stop taking websites away I dont like entering any information on my phones little keyboard.
10 people found this helpful
Cannot make notes. Cannot change the name of a vehicle to better identify it when you have multiple vehicles. Filing a report has no options. Stale service alerts & no recents. Service Card can't be used at service. Can't order replacement card. App is useless. Still must call in for most all needs. Update: tried to use the AI chat feature and it couldn't help. It tried to get an agent to help but none available so it disconnected.
9 people found this helpful
Developer reply
We appreciate you taking the time to share these suggestions. It sounds like you've encountered both functionality limitations and maintenance alert issues. Please contact us through the in-app chat so we can investigate the alert behavior, and we'll share your feature feedback with our product team.
App is full of bugs and unable to login.
4 people found this helpful
Love the app!!
There is a bug of duplicating symbols when entering email address for log in. App is dry and lacks of customization. I can't even change the way I log in to a biometric scan.
4 people found this helpful
useless app. can't even login with my email to see what locations to take my fleet vehicle that I'm a driver of.
5 people found this helpful
Developer reply
We know how important it is to have reliable access to your account when you need vehicle information. Please contact us through the in-app chat so our team can investigate the login issue and help get you back up and running.
bad, captcha don't let you sign up or open an account
3 people found this helpful
Developer reply
That certainly isn't how registration should work. Please reach out through the in-app chat so our team can investigate the CAPTCHA issue and help you complete the account setup process.
I don't have Apple prroduct
1 people found this helpful
Developer reply
We appreciate you sharing your feedback. Understanding how customers access our services helps us continue improving the overall experience across supported platforms.